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Duplicate Orders
OK, we've got the opposite of the "15 missing orders".
Customer places an order. Great. Looks fine, shows up in backend.asc,
tracking.asc, and the order e-mail goes find.
A minute (or so) later the order comes through again. New order number,
incremented properly, exact same items, but shipping has disappeared. Then
again, and again, and again. Timimg varies between 1 to 3 minutes
apart. So far, the most times the order has come through is 8 times.
Now, you say, the user is hitting "back" and checking out again! No, I
say, we had one person on the phone while it was happening and they
*swear* their hands are not on the mouse or the keyboard.
All the orders appear in tracking.asc. Interestingly, all the orders are
also in backend.asc *BUT* they are out of sequence: i.e. order number
88-87-86-89-84-90-91-92.
Anybody got any ideas? It's like the order gets stuck in the server...
Thanks!
Glenn.