[Date Prev][Date Next][Thread Prev][Thread Next][Minivend by date
][Minivend by thread
]
Problems with the user experience
Hello List,
There seems to be an inconsistancy with the MV program. Some users get very
bad experiences with a lot of error pages. They don't tend to order much.
I wrote a perl script to handle my 500 errors that grabs ALL the logfile
information for the REMOTE_HOST and emails it to me. Below are some
examples of that, and maybe someone knows what they mean or how to fix them.
Thank you,
Russ
P.S. 'khouse' is the name of my catalog. The main error that I don't
understand is "error sending headers to client" and how to remedy this.
Also "Error while scanning response headers:".
It appears that anytime I try to save the userdb values implicitly, there
are random errors. I am using a mySQL userdb. I have eliminated most of
those errors by only saving the userdb when absolutely necessary.
--------------------------------------------------
MV Log
208.216.245.65 35FNUadQ:208.216.245.65 - [07/November/1999:12:57:02 -0800]
khouse /khouse index
208.216.245.65 35FNUadQ:208.216.245.65 - [07/November/1999:12:57:33 -0800]
khouse /khouse/process no match: Care Medishare
208.216.245.65 35FNUadQ:208.216.245.65 - [07/November/1999:12:57:51 -0800]
khouse /khouse/video video
208.216.245.65 35FNUadQ:208.216.245.65 - [07/November/1999:12:58:48 -0800]
khouse /khouse/index index
208.216.245.65 35FNUadQ:208.216.245.65 - [07/November/1999:12:59:10 -0800]
khouse /khouse/BP055 BP055
APACHE log
[Sun Nov 7 12:59:10 1999] [error] (32)Broken pipe: access to /khouse/BP055
failed for 208.216.245.65, reason: error sending headers to client
SSL Log
--------------------------------------------------
MV Log
63.24.125.107 RbRHnSBK:63.24.125.107 - [07/November/1999:09:40:37 -0800]
khouse /khouse index
63.24.125.107 RbRHnSBK:63.24.125.107 - [07/November/1999:09:41:34 -0800]
khouse /khouse/subscriptions subscriptions
63.24.125.107 RbRHnSBK:63.24.125.107 - [07/November/1999:09:42:56 -0800]
khouse /khouse/subscriptions subscriptions
63.24.125.107 RbRHnSBK:63.24.125.107 - [07/November/1999:09:43:24 -0800]
khouse /khouse/commentaries commentaries
63.24.125.107 RbRHnSBK:63.24.125.107 - [07/November/1999:09:44:35 -0800]
khouse /khouse/subscriptions subscriptions
63.24.125.107 RbRHnSBK:63.24.125.107 - [07/November/1999:09:44:50 -0800]
khouse /khouse/help/contact help/contact
63.24.125.107 RbRHnSBK:63.24.125.107 - [07/November/1999:09:45:53 -0800]
khouse /khouse/help help
APACHE log
[Sun Nov 7 09:45:53 1999] [error] (32)Broken pipe: access to /khouse/help
failed for 63.24.125.107, reason: error sending response to client
SSL Log
--------------------------------------------------
MV Error
166.93.77.168 7cKnsDDH:166.93.77.187 - [06/November/1999:10:37:48 -0800]
khouse /khouse/BK087 Hammered session lock LOCK_7cKnsDDH:166.93.77.187 left
by PID 20448
166.93.77.168 7cKnsDDH:166.93.77.187 - [06/November/1999:10:38:11 -0800]
khouse /khouse/process Runtime error: Duplicate entry '0' for key 1
MV Log
166.93.77.168 7cKnsDDH:166.93.77.187 - [06/November/1999:10:37:48 -0800]
khouse /khouse/BK087 BK087
APACHE log
[Sat Nov 6 10:38:11 1999] [error] [client 166.93.77.168] Premature end of
script headers: /www/store.khouse/htdocs/khouse
[Sat Nov 6 10:38:11 1999] [error] [client 166.93.77.168] Error while
scanning response headers:
SSL Log
--------------------------------------------------
Error
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:09:55:01 -0800]
khouse /khouse/process Difficulty interacting with browser: No action passed
from form
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:02:48 -0800]
khouse /khouse/process Difficulty interacting with browser: No action passed
from form
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:03:59 -0800]
khouse /khouse/process Difficulty interacting with browser: No action passed
from form
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:09:42 -0800]
khouse /khouse/process Difficulty interacting with browser: No action passed
from form
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:10:47 -0800]
khouse /khouse/process Difficulty interacting with browser: No action passed
from form
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:12:45 -0800]
khouse /khouse/process Difficulty interacting with browser: No action passed
from form
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:13:11 -0800]
khouse /khouse/process Difficulty interacting with browser: No action passed
from form
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:14:15 -0800]
khouse /khouse/process Difficulty interacting with browser: No action passed
from form
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:14:52 -0800]
khouse /khouse/process Difficulty interacting with browser: No action passed
from form
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:15:04 -0800]
khouse /khouse/process Difficulty interacting with browser: No action passed
from form
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:16:04 -0800]
khouse /khouse/process Runtime error: Duplicate entry '0' for key 1
MV Log
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:09:40:39 -0800]
khouse /khouse/BK087 BK087
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:09:59:42 -0800]
khouse /khouse/new_account new_account
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:09:59:47 -0800]
khouse /khouse/new_account new_account
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:04:26 -0800]
khouse /khouse/ord/basket ord/basket
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:04:29 -0800]
khouse /khouse/ord/basket ord/basket
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:05:32 -0800]
khouse /khouse/ord/basket ord/basket
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:06:18 -0800]
khouse /khouse/help help
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:06:19 -0800]
khouse /khouse/help help
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:06:57 -0800]
khouse /khouse/kingshwy kingshwy
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:07:47 -0800]
khouse /khouse/BK087 BK087
166.93.77.187 7cKnsDDH:166.93.77.187 - [06/November/1999:10:11:06 -0800]
khouse /khouse/nsord/checkout1 nsord/checkout1
APACHE log
[Sat Nov 6 10:16:04 1999] [error] [client 166.93.77.187] Premature end of
script headers: /www/store.khouse/htdocs/khouse
[Sat Nov 6 10:16:04 1999] [error] [client 166.93.77.187] Error while
scanning response headers:
SSL Log
--------------------------------------------------
