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Re: [ic] No items at the moment.



It tracks the content based on a session ID created when the user first connects to your site.  It is then deleted after the session is closed.  If cookies are enabled this ID is written to the cookie.  The incompatibility comes with the many version of browsers and firewalls / proxy servers that can complicate the matter.  (Sorry if this seems simple)
 
I will be upgrading my sites to 4.6 starting next week and am waiting to work out the cookie problem till then.  I am hoping it is just a "simple" template problem.
 
Ray
----- Original Message -----
Sent: Tuesday, October 31, 2000 10:33 PM
Subject: Re: [ic] No items at the moment.

I will try this right now.  Thanks for the help!!  From reading this, when you turn cookies off it uses some other method to save the contents?
 
Brian
Race Bee Motorsports
< Sales@racebee.com >
----- Original Message -----
Sent: Tuesday, October 31, 2000 8:05 AM
Subject: RE: [ic] No items at the moment.

I temporarily resolved this problem by just turning off cookies in the catalog.cfg.  Apparently the problem only came up with certain users in my case especially the AOL users.  The issues with this solution is that all your users have to sign in every time and they loose the contents of the cart after logging off or leaving the session.
 
I have separate SSL domains.  http://myclients.com/myclient-bin/ and https://secure.host.com/myclient-bin/  I think the root of my issue was certain browsers kept cookies for each domain unsecured and secured.  Thus when they are passed to SSL for checkout the server picks up on the other cookie.  (Not real sure about this theory as I was not able to replicate the problem for myself.
 
My solution was temporary but at least I don't have customers aren't calling anymore saying they can't checkout.
 
Ray
 
 -----Original Message-----
From: Race Bee Motorsports [mailto:racebee@racebee.com]
Sent: Monday, October 30, 2000 5:30 PM
To: interchange-users@minivend.com
Subject: [ic] No items at the moment.

I am using interchange 4.5.8  Everything is OK, but if i put something in the cart and leave the page when i come back i get:
 
No items at the moment.
 
I have been able to resolve this by adding the line

<INPUT TYPE=hidden NAME="mv_save_session" VALUE="Yes">

within the Buy button <form> tags. But this fix only last for about 1 hour.  After an hour the cart is empty again.

Brian
Race Bee Motorsports
< Sales@racebee.com >

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