Re: [mv] cookies, different serves and empty checkout detailed

["Michael Schwartz" <michael@panamacom.com>]

******    message to minivend-users from "Michael Schwartz" <michael@panamacom.com>     ******

sorry about that last message, i think i sent it with HTML tags....oops....

----- Original Message -----
From: Michael Schwartz <michael@panamacom.com>
To: <minivend-users@minivend.com>
Sent: Friday, June 02, 2000 1:51 AM
Subject: [mv] cookies, different serves and empty checkout detailed


> ******    message to minivend-users from "Michael Schwartz"
<michael@panamacom.com>     ******
>
> Hi!
> I sent an email a few days ago about the No Items in the checkout....got a
> few answers, but i think i should explain the problem a little bit
better...
> I have a few catalogs in one server, all of them are using different SSL
> servers...to avoid the problem of getting a 'No Item' checkout if the user
> goes from one catalog to the next (this is in the mailing archive), i
> started using cookiedomain and everything works great.
> Very few users are complaining about getting the 'No item' checkout...I
sent
> an email to these users to get more info, and some of them are behind a
> Proxy (this one is able to shop in other stores like amazon and stuff),
and
> some of them are not behind a proxy/firewall.  All of them have cookies
> enabled.  50% had Cablemodem, 50% dialup.
> That is why i cannot figure out what the problem is....Also, a lot of
people
> behind proxys are using the catalogs without problems.  It is difficult
> under this conditions to pinpoint what the problem could be.....I am
> starting to think that the ISP could be the problem, but it isnt (tried
> already).
> I just want to know if someone has the same problem, and if someone has
the
> answer to this weird behaviour....or maybe a clue to pin point the source
of
> the problem.  I think that 1% of the site users are having this
> problem...maybe less....but then again, it is a problem, and i need to
solve
> it.  Any help is greatly appreciated.
> Regards!
>
> -
> To unsubscribe from the list, DO NOT REPLY to this message.  Instead, send
> email with 'UNSUBSCRIBE minivend-users' in the body to
Majordomo@minivend.com.
> Archive of past messages: http://www.minivend.com/minivend/minivend-list
>

-
To unsubscribe from the list, DO NOT REPLY to this message.  Instead, send
email with 'UNSUBSCRIBE minivend-users' in the body to Majordomo@minivend.com.
Archive of past messages: http://www.minivend.com/minivend/minivend-list