[ic] Check Out Freezing Up

[Dan Browning]

At 12:53 AM 8/28/2001 +0200, you wrote:
>Xavier de GELIS wrote:
> >
> > Hello,
> >
> > On my platform (Celeron 700, 384MB RAM, 20GB, Redhat 7.1, Interchange
> > 4.8.1), it takes about 25s just to see the check-out page, but it is not
> > freezing up. I use the original catalog too.
>
>Hmmmm...it is difficult to give you any right answer or solution. I've
>noticed a long running access of a page too. But I get this behavior
>only, if there are a few pid files like "pid<PIDNUMBER>" in
>cataloges/<yourshop>/etc. For example:
>
>1.
>an user call a page and a new process with pid 12345 is starting
>2.
>something goes wrong with that process with pid 12345
>3.
>closing or shut down the browser, restarting the browser and a new
>access to the shop once more need more times or "Internal server error"
>or "document has no data" is showing up suddenly
>4.
>after a long time, the pid file 12345 is still in /etc
>5.
>restarting the IC server has no effect to get a normal behavior
>6. removing the pid file in /etc solve it
>
>It seems to me, the function housekeeping is not working right or can't
>remove the wrong pidfiles or has another problem.
>
>I don't know about the cause, because it is difficult to reproduce that
>kind of behavior and to debug it with my less available time. It is
>possible, that you can access another page quickly. But we need more
>informations. Can you reproduce the misbehavior? Can you investigate or
>find a coherence to get such kind of the misbehavior?
>
>Joachim

In addition to Joachim's suggestions, what is your platform, distribution & 
perl version?  Second, what, if any thing, have you modified from the 
foundation catalog?  Third, does your sendmail work correctly (name 
resolution, etc.)?  HTH,

Dan Browning, Cyclone Computer Systems, danpb@mail.com