[ic] Help with IC setup

Tom Carroll interchange-users@interchange.redhat.com
Tue Dec 18 18:02:04 2001


Okay, I have egg on my face.  I went back to my CPAN modules and ran an
RPM -q on all thirty of the CPAN modules.  It turned out that 7 of them were
not installed.  I learned a hard lesson here.  You *should not* do an
rpm -ivh * to install all the rpm's located in a directory.  From here on
out I will install each and every module myself and then run a query to
ensure it installed.

I am now able to access the admin page.  However, no graphics.  Who cares,
at least I can access the admin area and it's connecting to the store.  I'm
sure I can fix the graphics.  Back to my research.

Thanks a million for bearing with me and my ignorance.

Tom

----- Original Message -----
From: <tburt@timburt.com>
To: "Tom Carroll" <egor@carrollweb.net>
Cc: <interchange-users@interchange.redhat.com>
Sent: Tuesday, December 18, 2001 1:56 PM
Subject: Re: [ic] Help with IC setup


>
> I gave up on the RPM...  I found out later that it didn't test for and
> warn me of one of the required CPAN modules: Storable-1.0.14.tar.gz Make
> sure you have that one installed.  I switched to the tarball install,
> which was quite different, and as a result, I have an install that I can
> run makecat on, and some of the pages work.  I haven't tried going back to
> the rpm, now that I have the missing CPAN module, so I cannot say if that
> was my only holdup..
>
> Someone did report that the rpm installed for them on the first try, and
> runs great, but didn't say much about the OS release, modules or anything
> else, so it is hard to verify or explain their success.
>
> I posted a summary a day or two ago, detailing the steps I took to get a
> (somewhat) working version running on a RH 7.0 box.  You might look for it
> in the archives.  Try:
>
> http://interchange.redhat.com/archive/interchange-users/2001/msg12110.html
>
> I still have problems.  Trying to submit an order stalls and errors out.
> I dunno why.  The shipping box in the form comes up empty, so maybe that
> has something to do with it.
>
> There appears to be lots of little challanges to overcome to get this app
> working.  It reminds me of the days when contributors would put a syntax
> error into their code just before tarring it up, so that at least you had
> to know enough to recognize the #DEFINE was not a comment and or a blatant
> error in the makefile.  I guess it kept the truly clueless from even
> getting started, and asking too many questions.
>
> Good Luck, and if you do switch to the tarball, and find the answer to the
> order submit page hang, please post it back to the list.
>
> On Tue, 18 Dec 2001, Tom Carroll wrote:
>
> > I posted this message yesterday, but the person who was giving me
pointers
> > was at a loss of what to do further.  I do appreciate his help.
> >
> > I'm running Mitel's SME version 5.  Many people know this as E-Smith
Server
> > and Gateway (ESSG).  It's a secure server/gateway/firewall.  SME/ESSG is
> > built on RedHat Linux.  The last version of ESSG was based on the Redhat
7.0
> > kernel.  SME 5 is based on the RedHat 7.1 kernel.
> >
> > I'm trying to install the Interchange 4.8.3 RPM package on my SME
server.
> > Everything appeared to have installed fine.  I pulled down and installed
all
> > the available CPAN modules from the ic web site.
> >
> > I was able to run makecat and configure a catalog named "store".  I
could
> > bring up the web page that had the two links for customer or admin.
Neither
> > worked.  I would get the "We're sorry" screen.
> >
> > I chown and chgrp -R the /usr/lib/interchange, /var/lib/interchange, and
> > /var/log/interchange directories to "interch".  I also ran a chmod -R
770 on
> > those three directories.
> >
> > I have tried to configure with and without the CGIWRAP/SUEXEC option.
If I
> > answer no to that question I get the "We're sorry" screen.  If I tell it
I
> > use CGIWRAP/SUEXEC it will not complete the makecat program.  There is
some
> > error near the end that dumps the makecat script.  It gives me the error
> > "chmod sampledata.xls: No such file or directory."  I don't understand
since
> > the file does exist and the permissions are correct.  I've looked
through
> > the faq, getting started guide and also search the forums.  Have I
> > completely missed something?
> >
> > Oh, and all the web pages and virtual sites are kept under the
> > home/e-smith/files/primary (for main server site) and
> > /home/e-smith/files/ibays/ for any additional/virtual sites.  Each of
those
> > directories have three sub directories called /cgi-bin/, /files/, and
> > /html/.  I'm trying to put the store under a virtual site in the
> > /home/e-smith/files//ibays/dataware/ directory.
> >
> > I sure hope this is not too confusing.  I don't know of any other way to
> > explain this.
> >
> > Here's a copy of the message I posted yesterday, just in case:
> >
> > I believe this is what my interchange is set up as:
> >
> > /usr/lib/interchange <--- core install directory
> > /var/lib/interchange <--- location of catalogs, stores and support files
> >
> > /home/e-smith/files/ibays/dataware/cgi-bin <--- location of my store
file
> > /home/e-smith/files/ibays/dataware/html/store <--- location of html
files
> > /home/e-smith/files/ibays/dataware/html/store/images <--- location of
image
> > files
> >
> > I'm telling makecat:
> >
> > Catalog name:                                     store
> > Server name:                                       www.datawarecomp.com
> > (this is a virtual domain/ibay on my SME server)
> > DemoType:                                         foundation
> > permtype:                                            M
> > InterchangeUser:                                  interch
> > CatUser:                                              interch
> > InterchangeGroup:                               <blank>
> > MailOrderTo:
orders@datawarecomp.com
> > CatRoot:
> > /var/lib/interchange/store
> > CgiDir:
> > /home/e-smith/files/ibays/dataware/cgi-bin
> > CgiUrl:                                                 /cgi-bin/store
> > Aliases:                                                /store
> > DocumentRoot:
> > /home/e-smith/files/ibays/dataware/html
> > SampleHtml:
> > /home/e-smith/files/ibays/dataware/html/store
> > ImageDir:
> > /home/e-smith/files/ibays/dataware/html/store/images
> > ImageUrl:                                             /store/images
> > INET or UNIX mode:                           UNIX
> > Do you use CGIWRAP or SUEXEC:    Y
> >
> > At this point it checks and/or creates the directories and copies the
demo
> > files.
> >
> > Your company name:                            Dataware Computers
> > Sample data type:                                  tools
> > Set to 1 if you want MySQL...:              <blank>
> > Account name:                                      interch
> > Administrative password:                      pass
> > Set to 1 to display demo helper:            1
> >
> > At this point it finds some system commands to run.
> >
> > It moves a link to /home/e-smith/files/ibays/dataware/cgi-bin/store
> >
> > It tells me the standard warning about selecting SUEXEC/CGIWrap option
and
> > being root.  However it does correctly select 5013/5013 which is the
interch
> > user and group.
> >
> > This is where the error "chown sampledata.xls: No such file or
directory"
> >
> > Thanks for any help!
> >
> > Tom
> >
> >
> > _______________________________________________
> > interchange-users mailing list
> > interchange-users@interchange.redhat.com
> > http://interchange.redhat.com/mailman/listinfo/interchange-users
> >
>
> --
> --------------------
> Timothy Burt
> Internet Specialist
>
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