[ic] FORUM - instead of Mailing List

[AddAction New Media]

Jason,

No offense but you are missing the point. A forum & a mailing list both have
advantages and disadvantages. A forum that sends out digest e-mail would
have two good elements of both mediums.

Further, is this list official support? If so why are a lot of simple
questions unanswered? ....I know open source... free software....

There is no claim on the forum to be "official support" and if Redhat would
request so, we would mention the contact information on the site. The forum
is to help people with Interchange, but for some reason you do not seem to
be interested in that.

Anton

-----Original Message-----
From: interchange-users-admin@interchange.redhat.com
[mailto:interchange-users-admin@interchange.redhat.com]On Behalf Of
Jason Kohles
Sent: Friday, December 28, 2001 6:14 PM
To: interchange-users@interchange.redhat.com
Subject: Re: [ic] FORUM - instead of Mailing List


On Fri, Dec 28, 2001 at 06:01:17PM -0500, AddAction New Media wrote:
> What if the forum sends out an e-mail digest of the posts once a day of
the
> Thread you have subscribed to?
>
> Would that not serve the crowd?
>
No, if I wanted a digest I would have subscribed to the digest version of
the mailing list.  The mailing list the way it is now serves the crowd, the
forum serves to confuse the crowd, by claiming to be 'Interchange Support'
without any indication that it is unofficial, or telling visitors where to
find official support.

--
Jason Kohles                                 jkohles@redhat.com
Senior System Architect                      (703)786-8036 (cellular)
Red Hat Professional Consulting              (703)456-2940 (office)
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