[ic] Interchange, Is it right for me?

[Jason Osborne]

Hello, I was wondering if anyone can help answer a few "will this product
fit what I need" type questions. Thanks in advance for all your time and
help. Interchange is definitely an excellent product and has an exciting
growth potential and I hope that over the next few months I can learn how it
operates. But, anyway, I'm just rambling.

The Preface: I have a customer who sells a certain product on TV and the
phone. They do not want an e-commerce site that allows customers to purchase
their product online because the sales reps in the company manipulate the
price for each customer to sell them the product. They do however need a
system that integrates a payment gateway, accounting software such as
quicken, an inventory system, and a shipping system together. They want an
easy to use intranet site that allows the rep to enter the price for a
product that the customer has agreed to pay, insert the customer's
information and authorize payment via credit card and online check, allow
the customer to visit their site and check the status of the shipment, keep
inventory current, and print shipping labels for ups.

On the admin side, the managers will need the ability to determine sales for
each rep, group, and company. Data for each sale will need to be kept in
case a charge back occurs, they will need to integrate this with a
accounting package, and be able to set a minimum price for each item.

On to the questions:

Q #1: Can Interchange link with current UPS software to allow printing of
shipping labels after a credit card has been verified?

Q #2: Can Interchange be setup so that the customer only sees information
about a product and the online ordering can only be seen on an Intranet by
the sales reps?

Q #3: Can fields be added to the checkout page so that the customer service
rep can specify his or her name and can data that is obtained from each
order be processed so that managers can look at each persons' sales?

Q #4: What type of accounting packages will integrate with Interchange
besides QuickBooks?

Q #5: Can the price of each product be manipulated on the checkout page by
the rep and can this price that is entered be checked against a set price to
make sure the rep does not go to low?

Q #5: What payment gateway do you recommend and would anyone be willing to
provide/sell the code for this gateway to me?

Q #6: Do you see any potential problems I might run into during this
project?

Q #7: Do you recommend using Interchange 4.6.x or would you recommend using
4.7-8.x?

Again, thank you for all your help.

Sincerely,

Jason Osborne
Data and Telecom Network Solutions
3847 Timberglen Rd., STE 4013
Dallas, Texas 75287
phone: 972-307-0676
fax:   972-662-7956
e-mail: sales@sohonetworks.cc
web: http://www.sohonetworks.cc