[ic] Voiding A Transaction Doesn't Return Product To Inventory

[Jeromie Clark]

Hello -

I'm running Interchange 4.6.

We sell concert tickets with Interchange, and are trying to use the 
inventory control to maintain an accurate count of tickets to prevent us 
from overselling an event.  The problem is that when we void a transaction, 
or a transaction isn't completely processed, the product is still removed 
from inventory.

The thing that really surprised me was that the inventory wasn't updated 
when we set a transaction status to void.
Do I need to build a void feature, or is there a facility that already does 
this in interchange.
I don't want to reinvent the wheel if I don't have to.

TIA,
Jeromie Clark


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Jeromie Clark
Vice President - Information Technology
http://www.smoothjazz.com/
Office Line:  831.649.1223
Direct Line:  877.626.9694
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