[ic] E-mail for customer with returns

Anton van de Plas interchange-users@lists.akopia.com
Thu May 31 22:36:01 2001


Hi,

I seem to have a hard time finding the place where I can edit the text of
the e-mail that the customer receives as confirmation of a return he or she
just did. The return address mentioned is the one below and as you can
imaging, it is not the right one;


Hello and thank you for your interest in COMPANY products.

We have received your return request and have issued you an RMA number.

Please use the information below to process your return:

Shipping Address:

COMPANY
11480 Sunset Hills Road
Suite 200 East
Reston, VA 20190


Return Info:

   RMA Number: 3
  Date Issued: 20010531 22:31:34

 Order Number: 000014
Item Quantity: 2
Credit Amount: $130.00