[ic] Netscape 4.7 and Interchange

Justin Bonds interchange-users@interchange.redhat.com
Fri Nov 9 16:56:01 2001


Hi Ed,

This happens with both Netscape 4.78 on Windows and Linux.  I tried both -
two separate computers on a T-1.  Cookies are enabled for both of the
Netscape versions.

For instance, click on Levels and then buy the 24" level.  Don't go to the
cart or press anything else and immediately click on Rulers and buy the
Folding Ruler.  Now, click on the Cart and see what shows up.  As of right
now - NOTHING on mine.  Under Advanced in Netscape - it is set to Accept all
cookies.

Now, I'm headed to the Linux machine to try it.  Cookies were enabled and I
get EXACTLY the same result - clicking on both items while shopping and then
clicking on the Cart and receiving ZILCHO contents.  The site that I'm
referring to is at http://www.wildnut.com/wildnut/

Internet Explorer added everything appropriately.  It shocks me that you're
not experiencing this since I tried it on two separate machines with two
different operating systems . . .

Now, what's interesting to note about this is that - it appears that if I
click on one of the Specials at the bottom of the page - it will add those
to the cart.  Hmmmmmm . . . STRANGE!!!  It appears to be the items that
appear when the category sections are clicked that aren't working.

If you will (and I very much appreciate your help), please try it again
following the above steps and let me know.  I'm a little confused . . .

One interesting thing - I'm experiencing this with Red Hat's demo store at:
http://demo.ic.redhat.com/cgi-bin/ic3


Thanks a bunch for your help!

:)  Justin

Justin Bonds
~~~~~~~~~~~~~~~~~~~~~~
justin@hypertech.net
Tel: 501-745-2882 X103
Toll-Free: 866-WildNut X103
Fax:  501-745-7939
http://www.hypertech.net - corporate site
http://www.storemotion.com - ecommerce engine
http://www.wildnut.com - creative division


-----Original Message-----
From: interchange-users-admin@interchange.redhat.com
[mailto:interchange-users-admin@interchange.redhat.com]On Behalf Of Ed
LaFrance
Sent: Friday, November 09, 2001 11:39 AM
To: interchange-users@interchange.redhat.com
Subject: RE: [ic] Netscape 4.7 and Interchange


At 12:18 AM 11/09/2001 -0600, you wrote:
>By the way, it's version 4.78 that I'm experiencing this with . . .
>
>:)

On Windows, I assume - could not duplicate it, cart works just fine.  Do
you have cookies disabled?  Or is their anything unusual about your
internet connection?

- Ed L.





>Justin Bonds
>~~~~~~~~~~~~~~~~~~~~~~
>justin@hypertech.net
>Tel: 501-745-2882 X103
>Toll-Free: 866-WildNut X103
>Fax:  501-745-7939
>http://www.hypertech.net - corporate site
>http://www.storemotion.com - ecommerce engine
>http://www.wildnut.com - creative division
>
>
>-----Original Message-----
>From: interchange-users-admin@interchange.redhat.com
>[mailto:interchange-users-admin@interchange.redhat.com]On Behalf Of
>Justin Bonds
>Sent: Thursday, November 08, 2001 11:57 PM
>To: interchange-users@interchange.redhat.com
>Subject: Re: [ic] Netscape 4.7 and Interchange
>
>
>I know that the losing shopping cart contents has been discussed A LOT
>between secure and non-secure servers, but in my particular situation, I
>have tried both methods under plain-old non-secure with Netscape 4.78 on
>Windows and Linux and my cart just shows 1 or 2 items being added and
>nothing else gets added even when I click on various other products.
>
>If you'll go to this domain:
>
>http://www.wildnut.com/wildnut/ which is using an IP address of 12.29.13.31
>
>and if you'll try adding multiple products - most don't get added with
>Netscape.  However, it works just fine in Internet Explorer.  I have not
>changed any of the templates and am just using the standard Foundation
>store.
>
>I'm also having the same problem with Netscape using my non-secure and
>secure server (which is on the same server) at:
>
>http://www.wildnut.com/foundation2/
>
>However, Internet Explorer appears to work fine.
>
>So - my question is - does anyone have any idea WHY this is happening?  Am
I
>suppose to enable something - like FullURL??  I don't have that enabled at
>present.
>
>Thanks for your help!
>
>:)  Justin
>
>
>---------------------------------------------------------------------------
-
>----
>
>To: interchange-users@interchange.redhat.com
>Subject: Re: [ic] Netscape 4.7 and Interchange
>From: Mike Heins <mheins@redhat.com>
>Date: Thu, 9 Aug 2001 12:06:41 -0400
>In-Reply-To: <B344E1B1390FD5119D640002B3252E709E4F@abcmail.abcoa.com>; from
>scott@abcoa.com on Thu, Aug 09, 2001 at 10:52:53AM -0400
>References: <B344E1B1390FD5119D640002B3252E709E4F@abcmail.abcoa.com>
>User-Agent: Mutt/1.2.5i
>
>---------------------------------------------------------------------------
-
>----
>
>Quoting Scott Fletcher (scott@abcoa.com):
> > Yea, I have found this similar problem with the dissappearance of hte
> > shopping cart when using some pages like checkout.   What so embarrasing
>is
> > that one of the employee at my company gave a demostration of the
> > Interchange software to the customer about the idea of using it for
>shopping
> > cart.  We all noticed the disappearance of hte shopping cart and the
wrong
> > webpage.  Since then, we haven't heard from the customer.  So, we're not
> > sure what is up with that.
>
>The cases where this happens are well documented, and almost always
>occur with a differing secure/non-secure domain. If you can document
>any cases where this happens with secure and non-secure hosts in the
>same domain (even the same .domain.com when the proper CookieDomain
>is set) then we will energetically fix them on a high-priority basis.
>
>Interchange doesn't support differing secure and non-secure domains.
>It is possible to make it work to a fair degree, the means to which
>do so I post on a monthly basis. But it is not supported, for it is
>too difficult to make work reliably in all situations.
>
>If someone can point me to another program which does this *without
>totally compromising user session security* then I would be happy to
>learn and implement changes.
>
>--
>Red Hat, Inc., 3005 Nichols Rd., Hamilton, OH  45013
>phone +1.513.523.7621      <mheins@redhat.com>
>
>I am a great believer in luck, and I find that the harder I work
>the more luck I have. -- Thomas Jefferson
>_______________________________________________
>interchange-users mailing list
>interchange-users@interchange.redhat.com
>http://interchange.redhat.com/mailman/listinfo/interchange-users
>
>
>Justin Bonds
>~~~~~~~~~~~~~~~~~~~~~~
>justin@hypertech.net
>Tel: 501-745-2882 X103
>Toll-Free: 866-WildNut X103
>Fax:  501-745-7939
>http://www.hypertech.net - corporate site
>http://www.storemotion.com - ecommerce engine
>http://www.wildnut.com - creative division
>
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>interchange-users mailing list
>interchange-users@interchange.redhat.com
>http://interchange.redhat.com/mailman/listinfo/interchange-users
>
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>http://interchange.redhat.com/mailman/listinfo/interchange-users

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