[ic] Newbie question

Jim Balcom interchange-users@interchange.redhat.com
Tue Oct 23 08:01:01 2001


On Mon, 22 Oct 2001, Eric Hull wrote:

EH>>FYI -- I learned the hard way -- to get questions answered here --
EH>>read the docs first
EH>>search the archives to see if your question has been answered already
EH>>(most of them have)
EH>>then come here with specific questions, include every detail you can
EH>>come up with for the best response and answer

Good answer!

And, personally, I like to see the first few lines of the message to be the
specific question or problem. That lets me quickly evaluate it to see if
it's something that I can try to help with.

After that, I like to see the versions and platform.

Below that would be a deeper discussion of the problem, as well as any
pertinent logs, error messages, etc.

It is necessary to tell detailed specifics. Saying, "Interchange keeps
crashing." doesn't inspire me to do anything except delete the message. The
same for "I can't get it to install correctly."

-= Jim =-

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Tagline for Tuesday, October 23, 2001 at 07:55 AM:
What this country needs is a good five-cent microcomputer.

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