[ic] Frustrated with IC 4.8

Thore Karlsen interchange-users@interchange.redhat.com
Mon Sep 17 21:56:00 2001


On Mon, 17 Sep 2001 21:15:28 -0400 (EDT), you wrote:

[...]

>> >To wrap it up nothing is "free" there is always a cost. Sometimes it's 
>> >time, other times it's money. But there's nothing like being able to 
>> >totally customize an application to work just the way you want and do 
>> >exactly what you want. If you find that you can't afford the time to do it 
>> >yourself then maybe you should hire out someone who has the knowledge to do 
>> >it for you.

>> We tried that with one developer we used from time to time who was very
>> knowledgeable, but he eventually grew so frustrated with Interchange that he
>> didn't want to work with it any more. :/
>> 
>> I have also asked questions here on the list without getting anywhere, and
>> we have offered to pay Redhat to help us with our problems. Our problems
>> were never solved, even though they seemed pretty straightforward from what
>> I can recall.

>Well, this being the exact mailing list, where frustrated developers can
>exchange their problems on an expert level, I think the folks from Red Hat
>might have loved to hear about his problems and he should have asked the
>questions here in a professional manner and allowed for a day or two to
>respond. The people who coded IC are watching the list AND do answer well
>formulated questions.

I did ask the question here before we went to him. We also asked Red Hat for
help. (Paid support, of course.) I've asked multiple questions here, but the
responses (if any) haven't been much help. Oftentimes other people ask about
problems that we have experienced, but mostly they go unanswered.

-- 
Be seeing you.