[ic] userdb Oddity

[Marty Tennison]

> Orko wrote on Monday, April 08, 2002 4:03 PM
>
> I'm trying to understand why the following situation is happening:
>
> 1) user logs into our site and fills out an order form with
> name, phone
>    number, etc.  Their data is saved into the userdb
> correctly by using
>    a [userdb save] on the receipt.
> 2) user calls us and says that they mispelled their email
> address, and
>    would like us to change it
> 3) I go into the userdb (MySQL) and change his email address to the
>    correct spelling, verifying that it is correct afterwards with a
>    lookup of his correct and non-correct email addresses.
> The correct
>    one is there, the non-correct one is not.
> 4) The user goes back into the site, and their email address that is
>    displayed to them after they log in is the non-correct
> spelling... He
>    calls back, so I check the userdb, and their email address has
>    changed back to the old spelling!  The correct one is not present
>    anymore...
>

--- [snip] ----

Hi Orko,

Are you updating the database by command line or some other utilty?
If so try making the changes using the Interchange menus in the Admin
section and see if that fixes your problem.   What it sounds like is
you are upding the tables but the userdb.txt file in the products
directory is not getting updated.

Marty