[ic] Internet Explorer 6.0.2600.0000IC and W2K can't display a secure page

[Joachim Leidinger]

DB wrote:
> It's not just Win2000
> 
> As I mentioned, I saw this for myself on a fresh install of Win98 
> updated to IE6.0.2600.0000. My brother got the same error under WinME 
> also with the latest IE. Both of us were able to complete the order 
> after using the Back button and tryng again.
> 
> I asked my brother to try and reproduce this behavior but he could not.. 
> subsequent orders went thru without problem (maybe a cookies involved?) 
> I saw nothing odd in the IC or apache logs. I will clear all the logs 
> and try to repeat it myself tonight.
> 
> I'm running ic 4.8.5 on RedHat 7.1, Apache 1.3.26
> 
> I did see this a few times in my httpd/error_log but the time did not 
> seem to be when the error occured.
> 
> [error] mod_ssl: SSL handshake interrupted by system [Hint: Stop button 
> pressed in browser?!] (System error follows)
> 
> Joachim Leidinger reported seeing this as well in an earlier post. And I 
> like him am very willing to provide any info to help solve this one. 
> More data to come...

I've another report from my client. Another user use IE 5.01 and he has 
the same problem to get the basket. I will ask him for more information 
today.

I've found

http://www.google.de/search?q=cache:T8je_Z0dUdAC:www.microsoft.com/windows/ie/downloads/archive/default.asp+IE+5.0+SSL+problem&hl=de&ie=UTF-8

with

-------- snip --------
  Internet Explorer Schannel.dll Update, December 1999
The version of Internet Explorer 5.01 that is released on the Web 
contains an incorrect internal key in the Schannel.dll file. This may 
cause programs and services on your computer that use Secure Socket 
Layer (SSL) or Security Support Provider Interface (SSPI) to no longer 
function. Installing this update will eliminate this problem by 
providing you with a corrected Schannel.dll file. NOTE: If you have 
installed high (128-bit) encryption on your computer, you do not need to 
install this update.
-------- snip --------

In

http://www.google.de/search?q=cache:40yMooRMzX4C:www.littletoncoin.com/retail/products.nsf/prbfrm%3FOpenForm+IE+6.0+SSL+problem&hl=de&ie=UTF-8

I read

------- snip --------
Problem: You try to do a search and get "Page cannot be displayed."

Solution: You hit the "Enter" key instead of clicking on the "Go" icon. 
hit the "Back" button in your browser and try clicking on the "Go" icon.

Older browsers may have difficulty accessing and viewing this website. 
Internet Explorer 5.0 and earlier seem to have the most problems. If you 
are using an older browser and experiencing problems, try upgrading your 
browser. Go to Microsofts website to upgrade to IE 5.5 or IE 6.0. If you 
are already running IE 6.0, it may be helpful to add 
www.littletoncoin.com to your list of trusted sites.
------- snip --------

maybe, that can happen with the checkout page too?

See

http://www.google.de/search?q=cache:CcAVX16nx00C:www.eweek.com/print_article/0,3668,a%253D24177,00.asp+IE+6.0+SSL+problem&hl=de&ie=UTF-8


I see a lot of information in www.google.com with the keywords "IE 6.0 
SSL problem" and "IE 5.0 SSL problem".

Joachim

-- 
Hans-Joachim Leidinger | Dipl.-Phys.Ing. Entwicklung eCommerce
[leidinger@bpanet.de]
Black Point Arts Internet Solutions GmbH
http://www.bpanet.de