[ic] We're sorry, the Interchange server is unavailable... ER ROR

[Barry Treahy, Jr.]

[please quote properly - fixed]
Marcin Pasek wrote:

>-----Original Message-----
>From: interchange-users-admin@icdevgroup.org
>[mailto:interchange-users-admin@icdevgroup.org]On Behalf Of Barry
>Treahy, Jr.
>Sent: Tuesday, August 27, 2002 4:23 PM
>To: interchange-users@icdevgroup.org
>Subject: Re: [ic] We're sorry, the Interchange server is unavailable...
>ERROR
>
>
>Marcin Pasek wrote:
>
>  
>
>>I am getting : We're sorry, the Interchange server is unavailable... ERROR
>>after clicking on the USER od ADMIN link.
>>http://ecom.bulletaudio.com/ecom/
>>
>>I am running Red Hat 7.1 (Ensim Installation)
>>Interchange is listening on the port (http://ecom.bulletaudio.com:7786)
>>Apache is running with a user: apache
>>CGI-BIN Ecom program with user: admin2
>>Interchange is running with user: admin
>>
>>Can someone tell me what the problem is with this configuration?
>>and why the CGI program can't connect with the server.
>>I checked both  error files and there  is no information there at all..
>>except for a normal SQL creating tables and info for each restart there is
>>nothing in the error.log files that could explain the problem....
>> 
>>
>>    
>>
>Check your log files, for both the server and the catalog, and confirm 
>that proper functioning of your CGI as well a the ownership and 
>permissions...
>
>Barry
>
>  There is nothing in the logs (catalog and server)
>How do I change the Interchange process ownership ?
>
>Marcin
>
>
>  
>
You don't it is set when started and unless you've hacked the startup, 
it is not running as root.  Check the file ownership and permissions of 
the CGI created for your catalog and be sure that it cannot only be 
executed by IC.

Barry

-- 

Barry Treahy, Jr  *  Midwest Microwave  *  Vice President & CIO 

E-mail: Treahy@mmaz.com * Phone: 480/314-1320 * FAX: 480/661-7028