[ic] /sigh .. host cant import key.

[Jay Sun]

--

On 10 Dec 2002 07:45:52 +000  
 jeff obranovich wrote:
>David,
>If your interested in a new host, try webhostxl.com.  They have provided
>me with excellent IC support.
>Regards,
>Jeff
>
>On Tue, 2002-12-10 at 01:27, laeelin@butterflygifts.net wrote:
>> I hate to bother ya'll again, I'm going to post the trouble ticket that I
>> have with my host.
>> 
>> I'm not sure what to do now. If I'm missing somthing please let me know.
>> If you have any suggestions please let me know.
>> 
>> All I want is to have encryption working.
>> 
>> ps: during this time we have had 3 orders, and we will need to call those
>> people back to get a credit card number.
>> 
>> This makes us look bad.
>> 
>> David
>> 
>> **********
>> 
>> 
>> -----------------------------
>> [Opened] 12/06/2002 10:22 PM
>> ---------------------------
>> I have discovered what my interchange/gpg problem is.
>> 
>> I have gpg setup correctly on my web space, however it s not installed
>> correctly for my interchange cart (or so i m told.)
>> 
>> Below is the information I have on the gpg/interchange setup problem i m
>> haveing.
>> 
>> -------------------------
>> That is where the help of your Host comes into
>> play. They need to Import the key into the .gnupg directory of the
>> Interchange user. They should know who the user is, otherwise they could
>> not restart the program for example.
>> 
>> So, e-mail the support, tell them where your public key is located and
>> have them do the Import command as the user of Interchange. This should
>> put it in the correct .gnupg folder and then it should work with the other
>> things you have done.
>> ---------------------------
>> 
>> My public key is called ky.asc and is uploaded into the /catalogs/johndfff
>> folder.
>> 
>> Please install the gpg key as the interchange user for me.
>> 
>> David.
>> 
>> -----------------------------
>> [Update] 12/06/2002 10:26 PM
>> -----------------------------
>> btw, the link that gave me this information is below =)
>> 
>> http://interchangeville.com/forum/viewtopic.php?t=129
>> 
>> -----------------------------
>> [Opened] 12/07/2002 01:42 PM
>> ---------------------------
>> I opened this ticked last night, and it still has not been processed, so i
>> m sending it again in hopes that I was stuck/lost along the way.
>> 
>> David
>> 
>> 
>> -----------------------------
>> Hello david,
>> 
>> We are currently working on this. We should get an answer back to you
>> shortly.
>> 
>> Thank you for your patience.
>> -----------------------------
>> 
>> -----------------------------
>> Hello david, we provide ZERO support for the free scripts... i am sorry.
>> You can contact the author of the script.
>> -----------------------------
>> 
>> 
>> [Update] 12/08/2002 01:01 PM
>> -----------------------------
>> a) the only person who can import the key for GPG encryption for
>> interchange is the web host.
>> 
>> b) I m not asking for support, i m asking ya ll to do what
>> cpanel/interchange requires to be done by you. I have already set up the
>> key, it s waiting to be imported into the GPG user that interchange uses.
>> 
>> c) you can NOT use interchange without the key imported. interchange does
>> not store the credit card information unless it s encrypted, so without
>> it, we
>> cant take credit cards.
>> 
>> --
>> 
>> this is the command from the interchange form Admin(aka the support for
>> interchange)
>> 
>> This is exactly what they say needs to be done.
>> 
>> -----------------------------
>> Just FTP your public key to your account.
>> Tell support where it is located.
>> 
>> They Telnet/SSH into the server and give the following command:
>> 
>> su cpanel -c gpg --import /home/user/publickey.asc
>> 
>> Now the last part (path etc.) they have to fill in.
>> --------------------------------
>> 
>> -----------------------------
>> Hello david, i am sorry... we tried that, and it did not work...
>> -----------------------------
>> 
>> 
>> 
>> 
>> 
>> _______________________________________________
>> interchange-users mailing list
>> interchange-users@icdevgroup.org
>> http://www.icdevgroup.org/mailman/listinfo/interchange-users
>> 
>
>
>_______________________________________________
>interchange-users mailing list
>interchange-users@icdevgroup.org
>http://www.icdevgroup.org/mailman/listinfo/interchange-users
>


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