[ic] Blank Shipping Pulldown on checkout.html

Scott Underwood interchange-users@interchange.redhat.com
Tue Feb 5 13:12:00 2002


Russ,
	I've been playing with this for a little now and may have some 
input. As Jason suggested, if your shipping by weight make sure the weight 
of the product is > 0. 

The drop down list will not populate if it does not know where to ship. 
If you don't have that information filled in the dropdown doesn't get 
populated. At least this is my experience with out of the box 
functionality. I also reduced my shipping options to one inside the US (UPS Ground) and 
that gave me problems with the Hawaii and Alaska, watch for that.

When you change the country drop down list it will refresh the checkout 
page, this is normal, but if you don't have any shipping designated for 
that country then the shipping box will not be populated.

On Tue, 5 Feb 2002, rdilks wrote:

> Hi All
> 
> I know that this has come up numerous times before but I have searched 
> the Archives and there seems to be no explanation for why the shipping 
> selection pulldown is coming up blank on the checkout page of my 
> installation.
> When I try to change the country to another shipping zone it always 
> reloads and jumps back to the first one in the list suggesting the 
> search has failed.
> I have all of the correct Perl modules installed and have used the 
> latest IC 4.8.3 running on Redhat 7.2.
> The shipping modes has been reduced to one entry with a simple 
> calculation by weight and the shipmodes in country.txt are set 
> correctly.
> Has anyone ever managed to get to the bottom of this problem ?
> If so please please enlighten me before my MD cans the project !!
> 
> Cheers
> 
> Russ
> 
> 
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-- 
Scott Underwood

"-- challenging authority and insisting that it justify itself -- 
    are appropriate at all levels."

	--Noam Chomsky