[ic] Re: Order Problem when too many items in cart

[David Black]

> From: "Sheamus Nulty" <snulty@celticlinks.com>
> To: <interchange-users@interchange.redhat.com>
> Date: Tue, 8 Jan 2002 14:35:09 -0000
> Subject: [ic] Order Problem when too many items in cart
> Reply-To: interchange-users@interchange.redhat.com
>
> Folks,
>
> I've come across a problem which at the moment I'm unable to fix.
Basically,
> when I try to add an order to my system which has more than 9 line items
in
> the basket the checkout page is returned with no error. The following
> information is logged to the error log
>
> 62.17.148.65 x4VhzwYP:62.17.148.65 - [08/January/2002:13:24:44 +0000] cl
> /cgi-bin/cl/process.html Route log failed.
> 62.17.148.65 x4VhzwYP:62.17.148.65 - [08/January/2002:13:24:44 +0000] cl
> /cgi-bin/cl/process.html ERRORS on ORDER CL0201080003:
> > Error during creation of order routing log:
> > Route log failed. at /usr/local/interchange/lib/Vend/Order.pm line 1543.
>
> >From the Administration system I can see that the order was actually
added
> but only a total of 9 line items have been added to the orderline table.
> I've checked my mysql logs and its not reporting any errors as it seems
that
> only 9 items have been requested to be added.
>
> I've turned on debugging and I can't seem to find any more information as
to
> why the route log is failing as the import  information diplayed in debug
is
> the same for the entries that don't get added to the database.
>
> I would really appreciate any help to try and resolve this matter. I'm
> running Interchange V4.8.2 on Redhat 7.0 with mysql 3.23.41
>
> Thanks
>
> Sheamus

I just tested my system, and apparently, I'm having the same problem.
I can't find any references to "Route log failed" in the archives, though.
Has anyone else encountered (and hopefully, solved) this problem?

Regards,
--
David Black