[ic] Check Out - Place Order Very Slow

Barry Treahy, Jr. interchange-users@icdevgroup.org
Sat Jun 15 11:25:14 2002


Steve Graham wrote:

> Hello,
>
> IC 4.8.5, RH7.3
>
> Everything is working good on my IC site, except when I click the 
> place order button on the checkout page. It takes about 4-5 minutes, 
> then everything shows up as expected. Receipt page, email to cutomer, 
> and email to the order processing desk. Credit card is encrypted as 
> expected.
>
> Any suggestion what might be taking so long. We are not using a credit 
> card processor at this time, so IC should just encrypt the card, send 
> the email and be done - probably less the 1sec. 

Sounds like you could be having problems with SMTP and DNS...  Presuming 
that IC is idle in the background with top, when check to make sure your 
DNS is fuctioning properly...

Barry

>
>
> Thanks for any sueggestions.
>
> -Steve
>
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-- 

Barry Treahy, Jr  *  Midwest Microwave  *  Vice President & CIO 

E-mail: Treahy@mmaz.com * Phone: 480/314-1320 * FAX: 480/661-7028