CC encryption intermittent failure. (was Re: [ic] Scalable)

[interchange-users@interchange.redhat.com]

From: "Ron Phipps" <rphipps@reliant-solutions.com>

>> (Our only problem with IC is the dropping of encrypted card numbers in
>> orders which is happening fairly frequently. The create order, encrypt
>> card#, e-mail user and store owner is obviously more resource hungry
>> than complex searches. Still trying to work this one out though I am
>> if wondering
>> it is a sendmail/reverse DNS problem or something similar that is
>> stalling the process.)

> Are you running IC 4.8.3?

Yes

>Is the store experiencing the problem running
> in rpc mode?

Forgive my ignorance but I do not know what rpc mode is. Couldn't find
reference to this in the docs either.
It is a tar ball install and server is running in Low Traffic Mode as it is
not all that busy.

>Is it the PGP that is failing with an error like "PGP
> failed with status: 3072"?

Error message is usually:  'PGP failed with status 4294967040: No child
processes'
This occurs even when there is little load on the server. However, it does
not fail all of the time.
The order is always received albeit not always with encrypted card details.
Just first 2 and last 4 digits unencrypted. We are actually using GnuPG if
that makes any difference.

>Does the actual sending of the email fail as
> well with an error like "cannot send mail using /usr/sbin/sendmail"?

No! The order is always sent as far as I know.....