[ic] Missing credit card info in order reports

Ron Phipps interchange-users@icdevgroup.org
Fri Oct 11 15:49:03 2002


> From: Thomas J.M. Burton
> 
> Hello all,
> 
> We recently upgraded Interchange on our server to version 4.8.6 and
now
> two of the
> clients we host catalogs for have reported (apparently) random orders
that
> do not have
> the GPG-encrypted credit card info. I've looked into these orders
briefly
> to see if I
> could find a common thread, but no luck so far. This did not start
> happening until
> after we upgraded Interchange.
> 
> The majority of orders for both of these catalogs are coming through
> normally. Has
> anyone else had this problem? I've tried searching through the IC mail
> list archives,
> but didn't find anything helpful. Below are more details about what
we're
> running.
> 
> Apache 1.3.12
> Interchange 4.8.6
> GPG 1.0.2
> Perl 5.6.1
> 
> 
> Thanks in advance,
> Tom Burton
> 

Tom,

Please check your catalog error log and see if there are any errors
relating to GPG.  Post relevant portions of your error log.

Thanks,
-Ron