[ic] Admin login problems after upgrade to 4.9.9

Scott Miller smiller at twincs.com
Tue Dec 2 16:42:47 EST 2003


>>>>>>>> Hi All,
>>>>>>>>
>>>>>>>> I recently upgraded from Interchange 4.9.5 to 4.9.9. Previously, I
>>>>>>>> had
>>>>>>>> upgraded from 4.8.7 to 4.9.5. I'm using the Foundation demo 
>>>>>>>> with no
>>>>>>>> changes to the admin section. Running on RedHat 7.2 with MySQL. I
>>>>>>>> upgraded using the cross-platform tarball and followed the
>>>>>>>> instructions from the UPGRADE document.
>>>>>>>>
>>>>>>>> The main web site works great after the upgrade with no 
>>>>>>>> problems that
>>>>>>>> I have noticed. I can login as a customer and not have any 
>>>>>>>> problems.
>>>>>>>>
>>>>>>>> However, the admin site is having login problems. I can login 
>>>>>>>> and it
>>>>>>>> will display the main menu. If I click on any link, it them
>>>>>>>> bounces me
>>>>>>>> back to the login page. If I login again, it then takes me to the
>>>>>>>> page
>>>>>>>> I selected. If I click on another link, it them bounces me back to
>>>>>>>> the
>>>>>>>> login page again. This keeps repeating until I get bored and 
>>>>>>>> move on.
>>>>>>>> :-)
>>>>>>>>
>>>>>>>> I've reinstalled the Bundle::Interchange with no luck and I've
>>>>>>>> checked
>>>>>>>> the error logs.
>>>>>>>>
>>>>>>>> Does any one have any suggestions for me?
>>>>>>>>
>>>>>>>> Thanks!
>>>>>>>> Scott
>>>>>>>>
>>>>>>>>             
>>>>>>>
>>>>>>> I had this same problem in my Safari browser on my Mac. Camino 
>>>>>>> works
>>>>>>> fine, and does a better job with the DHTML anyways.
>>>>>>>
>>>>>>> Try another browser?
>>>>>>>
>>>>>>> Josh
>>>>>>>
>>>>>>>
>>>>>>>           
>>>>>>
>>>>>> Thanks for the suggestion. I have tried it with IE 5.5, IE 6.0, and
>>>>>> Netscape
>>>>>> 7.1 with the same results. I'm thinking it is something with my IC
>>>>>> configuration but I'm just not sure what.
>>>>>>
>>>>>>
>>>>>>         
>>>>>
>>>>> I experience the problems you have mentioned from time to time,
>>>>> however, it
>>>>> is usually fixed with an exit of IE or a reboot and a clearing of the
>>>>> browser cache.
>>>>>
>>>>> I know that you have tried several browsers so I wonder what the 
>>>>> common
>>>>> thread might be. Have all your test been from the same machine or
>>>>> different
>>>>> machines?
>>>>>
>>>>> Also, have you tried the 4.9.9 Demo at http://demo.icdevgroup.org
>>>>>
>>>>> This might help localize it to a machine specific or server specific
>>>>> problem.
>>>>>
>>>>> -Gary
>>>>>
>>>>>       
>>>>
>>>> Hi Gary,
>>>>
>>>> I've tried two different machines at home and two different machines
>>>> at work with the same results. I tried the 4.9.9 demo at
>>>> http://demo.icdevgroup.org and it worked wonderfully. Its really
>>>> looking like I probably did something to my IC installation. Thanks
>>>> for the suggestions. Please let me know if you have any other ideas or
>>>> pointers on where I should look.
>>>>
>>>> Scott
>>>>     
>>>
>>> I still haven't been able to figure out this problem. Is there an easy
>>> way to totally disable the admin security? All administrators have full
>>> access to every thing within the admin site so I don't need any of the
>>> role functionality. I would then just use the web server to secure the
>>> site.
>>>
>>> This isn't my ideal solution but it would give me some more time to
>>> figure it out.
>>>
>>> Thanks again for all of the suggestions.
>>> Scott
>>>
>>>   
>>
>> I ran into some weird admin UI login problems a while ago and it 
>> turned out I didn't have the URL alias I was using for my site listed 
>> in interchange.cfg.  Are you rewriting URLs with Apache?  If so you 
>> need to have the URL alias you're using listed at the end of the 
>> catalog's entry in interchange.cfg.  If you don't then you won't get 
>> a cookie set correctly at login.  So you may get past the login 
>> screen to the main menu, but when you hit a page that checks for your 
>> login again it will think you're not cause the cookie's not set right.
>>
>> Ryan
>>  
>>
> Hi Ryan,
>
> I'm actually not doing any rewriting but I think you might be onto 
> something with the cookies. When I log into my admin site, it does not 
> set the "MV_SESSION_ID" cookie. When I log into the admin site at 
> http://demo.icdevgroup.org, it does set the cookie.
>
> Where is the logic that sets the MV_SESSION_ID cookie? I would like to 
> check it out and see why it isn't getting set.
>
> Thanks for your help.
> Scott

I got it working. I set the CookieDomain in my catalog.cfg and that took 
care of the problem. I must have just been getting lucky in the older 
versions of IC and didn't need it. Thanks for pointing me in the right 
direction!

Scott



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