[ic] Authorize.net was working fine, now timing out? Auth.net gets nothing

[Jonathan Clark]

> IC 4.8.3
>
> Until yesterday, everything was flawless with Authorize.net.
> Now, I get the "Authorizenet error: Please call in your order
> or try again." message.  However, this is after approx 2:30
> to 3:00 minutes.  In the Auth.net admin, there is no record
> of the attempted transaction, and after talking to their support, I have
> confirmed that they do not see anything
> being attempted.
>
> First of all, is there a way to try to see what is happening?
> There is nothing in the catalog error.log or in the global log.
>
> It appears that it is not connecting, however, there appears
> to be no "connection" issues on the server and everything else
> is up, running, and fast as usual.

Just a thought - any firewall ruleset changes?

Jonathan.

--
Jonathan Clark
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