[ic] Interchange and GPG error - credit card information missing

Justin Brown interchange-users@icdevgroup.org
Tue Jun 24 08:30:01 2003


Hi,

A recent problem has developed in regards to our installation of Interchange
and I wonder if anyone might be able to help.  i know there are a number of
related posts, but none of the proposed solutions seem to be applicable, and
our problem is slightly different.  If anyone has any suggestions, it would
be greatly appreciated.

We are running Interchange (V 4.8.7) on RedHat Linux  with GnuPG (1.0.4) and
MySQL (3.23.54), and have been successfully processing and receiving orders
for some months.  Approximately a week ago, an order was received without
the credit card information.  The catalog error.log file shows:

PGP failed with status 0:

Since then, a larger percentage (approx 50%) of the orders are behaving this
way, while the remainder come through fine with the encrypted credit card
information attached.

This is the only production catalog currently operating, but I have been
able to duplicate the problem on a development catalog, so it is not catalog
specific.

There have been no system upgrades for at least 4 weeks prior to the problem
starting, although minor changes would have been made to the products DB,
and associated tables (userdb etc).

If anyone can suggest anything, we would be grateful.

Thanks in advance.
Justin Brown