[ic] Basket empty on checkout with Netscape 7.1

DB DB at m-and-d.com
Sun Oct 12 23:47:06 EDT 2003


> I have had several customers complain that when they click on the Checkout
> button, they stay in the basket page or if they get to the checkout basket
> page, they are told "no items in cart". I installed Netscape 7.1 and
> verified that it happens every time.
> 
> After clicking checkout 2 or 3 times, I finally get to the checkout page
> with "no items in the cart".
> 
> Any suggestions?
> 
> Thanks,
> 
> Dave

Is your secure URL under a different domain from the rest of the store? 
That setup can be made to work with a few compromises.

DB



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