[ic] Basket empty on checkout with Netscape 7.1

[David Etheredge]

>> I have had several customers complain that when they click on the
Checkout
>> button, they stay in the basket page or if they get to the checkout
basket
>> page, they are told "no items in cart". I installed Netscape 7.1 and
>> verified that it happens every time.
>>
>> After clicking checkout 2 or 3 times, I finally get to the checkout page
>> with "no items in the cart".
>>
>> Any suggestions?
>>
>> Thanks,
>>
>> Dave
>
>Is your secure URL under a different domain from the rest of the store?
>That setup can be made to work with a few compromises.
>
>DB
>
Thanks, No it is the same domain.
Dave


Additional information:

When checkout is clicked, the id changes.

http://paradevices.com/~paradevi/cgi-bin/cart.cgi/ord/basket.html?id=SMPAfvnu&mv_pc=1
http://paradevices.com/~paradevi/cgi-bin/cart.cgi/ord/basket.html?id=IPaZbVG6&mv_pc=1

...  the new id is re-displayed in basket.html with the correct items.
When checkout is clicked again, the user is sent to the checkout page with
an empty cart.

Dave