[ic] Basket empty on checkout with Netscape 7.1

[DB]

>>> I have had several customers complain that when they click on the
> Checkout
>>> button, they stay in the basket page or if they get to the checkout
> basket
>>> page, they are told "no items in cart". I installed Netscape 7.1 and
>>> verified that it happens every time.
>>>
>>> After clicking checkout 2 or 3 times, I finally get to the checkout page
>>> with "no items in the cart".
>>>
>>> Any suggestions?
>>>
>>> Thanks,
>>>
>>> Dave
>>
>>Is your secure URL under a different domain from the rest of the store?
>>That setup can be made to work with a few compromises.
>>
>>DB
>>
> Thanks, No it is the same domain.
> Dave
> 
> 
> Additional information:
> 
> When checkout is clicked, the id changes.
> 
> http://paradevices.com/~paradevi/cgi-bin/cart.cgi/ord/basket.html?id=SMPAfvnu&mv_pc=1
> http://paradevices.com/~paradevi/cgi-bin/cart.cgi/ord/basket.html?id=IPaZbVG6&mv_pc=1
> 
> ...  the new id is re-displayed in basket.html with the correct items.
> When checkout is clicked again, the user is sent to the checkout page with
> an empty cart.
> 
> Dave

I'd need more details to really help, but I'd guess there's a problem 
with the catalog's configuration. Have you seen the FAQ in this topic in 
the docs? Are the secure pages coming from the same base directory as 
the other pages?