[ic] Urgent - SSL problems - Orders Failing

[DB]

> Hi All
> Config: RH 7.3, IC 4.8.7, Thawte SSL Certificate, Apache 1.3.27, Perl 5.6.1,
> OpenSSL 0.9.6b
> My fears have been verified as a customer has just e-mailed to say:
> Browser indicated "place order" page unavailable did not want to resubmit in
> case you had already received. Also Credit Card Icons did not display so was
> unable to select Master card
> Errors for appropriate time would be the first 2 below.
> 
> Server Apache error_log:
> 
> [Thu Oct 16 16:37:16 2003] [info] [client 211.29.221.202] (104)Connection
> reset by peer: client stopped connection before send body completed
> [Thu Oct 16 16:38:14 2003] [info] [client 211.29.221.202] (104)Connection
> reset by peer: client stopped connection before send mmap completed
> [Thu Oct 16 17:53:22 2003] [info] [client 64.231.134.95] read request line
> timed out
> [Thu Oct 16 18:14:41 2003] [error] [client 80.180.69.170] File does not
> exist: /var/www/html/maps/"
> [Thu Oct 16 19:15:16 2003] [info] [client 203.220.194.83] (104)Connection
> reset by peer: client stopped connection before send mmap completed
> [Thu Oct 16 19:15:16 2003] [info] [client 203.220.194.83] (104)Connection
> reset by peer: client stopped connection before send mmap completed
> [Thu Oct 16 19:21:06 2003] [info] [client 203.220.194.83] (104)Connection
> reset by peer: client stopped connection before send mmap completed
> [Thu Oct 16 19:24:41 2003] [info] [client 202.138.31.146] send body timed
> out
> [Thu Oct 16 19:28:08 2003] [info] [client 202.138.31.146] send body timed
> out
> 
> Apache Config:
> 
> #SetEnvIf User-Agent ".*MSIE.*" nokeepalive ssl-unclean-shutdown
> SetEnvIf User-Agent ".*MSIE.*" nokeepalive ssl-unclean-shutdown
> downgrade-1.0 force-response-1.0
> 
> Yes I have a Thawte certificate b
> 
> I use UP2DATE to keep server updated.  It has had the most recent RH OpenSSL
> updates.
> I was wondering if this has had anything to do with it!
> 
> I have just renewed the Thawte SSL Certificate (before I saw Mike's issues).
> I have just applied for a Free Trial of Comodo SSL (InstantSSL) to see if
> that is better.
> 
> Any feedback would be of great assistance.
> 
> Regards
> Andrew
> Maps Downunder
> www.mapsdownunder.com.au
> andrew at mapsdownunder.com.au

I tried the URL in your sig and was able to get to the checkout page ok 
with Mozilla 1.5. I did not want to place a "fake" order but saw no 
promblems up to that point. Is it only an IE issue?

DB