[ic] Server error on options tab

Scott Martin smartin at steamvalve.com
Sun Feb 8 12:13:31 EST 2004


On Sunday 08 February 2004 06:53 am, Philip S. Hempel wrote:
> On Sat, 2004-02-07 at 22:54, Scott Martin wrote:
> > On Saturday 07 February 2004 06:03 pm, Stefan Hornburg wrote:
> > > On Sat, 7 Feb 2004 16:47:35 -0500
> > >
> > > Scott Martin <smartin at steamvalve.com> wrote:
> > > > On Saturday 07 February 2004 03:29 pm, Stefan Hornburg wro> On Sat, 7
> > > > Feb 2004 10:39:01 -0500
> > > >
> > > > > Scott Martin <smartin at steamvalve.com> wrote:
> > > > > > Hi All
> > > > > >
> > > > > > Searched mailing list archive without any defined answer (from
> > > > > > what I find)
> > > > > >
> > > > > > Running IC 5.0 on debian with mysql from packages. When I hit the
> > > > > > options tab I get an internal server error message.
> > > > > >
> > > > > > Internal Server Error
> > > > > > The server encountered an internal error or misconfiguration and
> > > > > > was unable to complete your request.
> > > > > >
> > > > > > Please contact the server administrator,
> > > > > > webmaster at mail.steamvalve.com and inform them of the time the
> > > > > > error occurred, and anything you might have done that may have
> > > > > > caused the error.
> > > > > >
> > > > > > More information about this error may be available in the server
> > > > > > error log.
> > > > > >
> > > > > > Apache/1.3.29 Ben-SSL/1.52 Server at ic-server.steamvalve.com
> > > > > > Port 443
> > > > > >
> > > > > > What am I doing wrong?
> > > > >
> > > > > Maybe nothing, please check your error logs for more information,
> > > > > especially the global log file (/var/run/interchange/error.log).
> > > > >
> > > > > Bye
> > > > > 	Racke
> > > >
> > > > Hi Racke,
> > > > Thanks for responding, I do not see anything in the logs, I notice
> > > > that the cloning options tab returns the same results with 'server
> > > > error' What should I look for in the logs?
> > >
> > > Is this behaviour reproducible (bombs every time when clicking on
> > > cloning options) or appears randomly (sometimes it works, sometimes it
> > > fails).
> > >
> > > Which traffic mode do you use ?
> > >
> > > Bye
> > > 	Racke
> >
> > Hi Racke
> >
> > I believe we set it up with low traffic settings, and it seems to bomb
> > every time, Although I think (key word) that it did work once?
> >
> > Thanks
> > Scott Martin
>
> I use Debian unstable, this is the exact problem I had once. What your
> experiencing is not due to Debian, but the threaded version of Perl.
> I had to recompile all of my Debian Perl packages with a the
> non-threaded Perl. The problems I had experienced went away as soon as
> replace Perl.
>
> To shed some light on any linux/unix distribution that uses threaded
> Perl (Red Hat, Debian, SUSE, Solaris) and offers a IC package will find
> that IC only 80 percent functions on that platform.
>
> If I had enough time/bandwidth/system resources I would build all of the
> Debian Perl packages under the non-threaded Perl and offer them. It is
> not a trivial task. I have been working on a separate offering of a Perl
> Debian package that will allow for the packages that have to be built to
> function with it's respected Perl package. I will be looking to only
> build the required modules that IC needs.
>
> If enough Debian users are interested in this package please let me
> know, I will see about finishing this off and getting it put into Debian
> proper.
>
> ***So the only fix to your problem is to use a non-threaded Perl***.

Hi Philip,

I for one would be very interested.

Thank you for your response!
Scott Martin



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