[ic] CC processing

[New Media E.M.S.]

At 11:31 AM 5/17/2004 -0400, you wrote:

>New Media E.M.S. wrote:
>
>>At 10:26 AM 5/17/2004 -0400, you wrote:
>>
>>>New Media E.M.S. wrote:
>>>
>>>>At 08:50 AM 5/17/2004 -0400, you wrote:
>>>>
>>>>>Hi again all,
>>>>>
>>>>>First, let me say a HUGE thank you for this lists' existance. It is a 
>>>>>God-send.
>>>>>
>>>>>Next, I'm working on getting CC processing nailed down so I can roll 
>>>>>this cart out and get it online and taking orders. When I run a test 
>>>>>order with a live credit card I'm getting this message at the top of the page.
>>>>>
>>>>> >>>>>>>>>>>>>
>>>>>  There were errors in your last submission:
>>>>>
>>>>>     (Payment process): There was an error accepting payment: 
>>>>> Real-time charge failed. Reason:
>>>>>  The areas you need to correct are shown in this color below.
>>>>><<<<<<<<<<<<<
>>>>>
>>>>>problem is...there's nothing colored. the form looks the same as it 
>>>>>did when I hit the "Place Order" button on the previous screen.
>>>>>
>>>>>payments settings:
>>>>>
>>>>>CHECK_ACCEPTED                        0 Payment
>>>>>COD_ACCEPTED                            0   Payment
>>>>>CREDIT_CARDS_ACCEPTED           visa mc discover amex   Payment
>>>>>MV_PAYMENT_HOST Payment
>>>>>MV_PAYMENT_ID                           xxxxxxxxx
>>>>>Payment
>>>>>MV_PAYMENT_MODE                     authorizenet
>>>>>Payment
>>>>>MV_PAYMENT_PARTNER Payment
>>>>>MV_PAYMENT_REFERER Payment
>>>>>MV_PAYMENT_SECRET                   xxxxxxxxxxxxxxxx          Payment
>>>>>MV_PAYMENT_VENDOR Payment
>>>>>POSTAL_ACCEPTED Payment
>>>>>PO_ACCEPTED                               0     Payment
>>>>>SETTLE_TRANSACTION                   1
>>>>>
>>>>>The value for MV_PAYMENT_SECRET is the transaction key that was 
>>>>>generated by authorize.net that we're currently using on two other 
>>>>>shopping carts that we're using that we desperately want to get away from.
>>>>>
>>>>>What am I missing here?
>>>>>
>>>>>thanks,
>>>>>--
>>>>>Mark Weaver
>>>>>American Micro - Webmaster
>>>>>1-800-558-2058
>>>>
>>>>
>>>>I've seen this happen with threaded Perl - what Perl version are you 
>>>>running, and did you compile it yourself?
>>>>- Ed
>>>
>>>
>>>Hi Ed,
>>>
>>>Yes, I compiled perl myself and disabled threading. It was the only way 
>>>I could get Interchange to install.
>>>
>>>--
>>>Mark Weaver
>>>American Micro - Webmaster
>>>1-800-558-2058
>>
>>Ok, I just saw your previous post which included snippets of the 
>>error.log. It looks like you may be missing this in interchange.cfg:
>>
>>         Require module Vend::Payment::AuthorizeNet
>>(restart interchange) ...and you'll need to ensure you have a 
>>supplementary Perl module or two, see the perldoc for the 
>>above-referenced module for more info.
>>- Ed
>
>Ed,
>
>You are da BOMB! got me lookin in the interchange.cfg file again and I saw 
>the line you were refering to. So, I uncommented the line which read:
>
>         Require module Vend::Payment::TestPayment
>
>and replaced it with the line:
>
>         Require module Vend::Payment::AuthorizeNet
>
>and when I restart interchange I received the following on the console:
>
> >>>>>>>>>>>>>
>[interch at amermicro1 interchange]$ pwd
>/usr/local/interchange
>[interch at amermicro1 interchange]$ bin/restart
>Killing Interchange server 14793 with TERM.
>Vend::Payment::AuthorizeNet payment module initialized, using LWP and 
>Crypt::SSLeay
>Low traffic settings.
>Calling UI......UI is loaded...
>Interchange V5.2.0
>Configuring catalog americanmicroinc...Using MySQL, 
>DSN=dbi:mysql:order_americanmicroinc...done.
>Interchange server started in UNIX mode(s) (process id 26903)
><<<<<<<<<<<<<<
>
>Still, the transaction didn't go through, but at least now I'm getting a 
>little information returned to the screen. The info on the Place Order 
>screen looks like this:
>
>  There were errors in your last submission:
>
>     (Payment process): There was an error accepting payment: Real-time 
> charge failed. Reason: Authorizenet error: This transaction cannot be 
> accepted.. Please call in your order or try again.
>     Credit Card Information: Authorizenet error: This transaction cannot 
> be accepted.. Please call in your order or try again.
>
>Just to make sure though I used first one of our company cards, and then 
>one of mine which I know both are good, but got the same error message as 
>described above.
>
>--
>Mark Weaver
>American Micro - Webmaster
>1-800-558-2058

Well, at this point the Interchange portion of the transaction is working, 
so you'll want to review your Authorizenet account settings in their 
merchant control panel.

- Ed


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