[ic] Order-shipped email sent to wrong person

Joshua Lavin joshua at kingdomdesign.com
Mon Nov 22 16:46:15 EST 2004


My client just informed me that when he updated the status on our order 
number 2807, it sent the shipped notification to the email address for 
order 2805. He had not shipped 2805 at that time.

The customer for order 2805 sent the email back:
-----Original Message-----
From:	ShopALERT Customer Service [mailto:sales at shopalert.us]
Sent:	Monday, November 22, 2004 12:50 PM
To:	eddieandruth1 at ......
Subject:	Order #2807 has shipped

Dear Michael,

Your order #2807 has been shipped!
Track with UPS: <http://shopalert.us/t.php?n=1ZA.....>
Name: Michael Higgins
Email address: mikejean at ......
--------------------------

You can see the 'To' line is totally different than the address listed 
in the message.

Anybody have any idea how this could happen? Hopefully, it's just a 
one-time thing.

--
Josh Lavin
Kingdom Design   http://www.kingdomdesign.com/



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