[ic] HELP - Inktomisearch stuck on ord/basket.html page

[Andrew Rich]

> > I have resubmitted this message as I have received no reply and
really
> > need some help.  With Inktomisearch resulting in higher load I am
> > experiencing  high traffic problems of occasional PGP and Sendmail
> > failures.  Obviously setting high traffic mode would help with the
> > failures but does not treat the problem of 10000s of hits on this
page.
> >
> > RH 7.2
> > MYSQL 3.23.58
> > IC 5.3.0-200410080658
> > Perl 5.6.1
> >
> > I have been having a problem of Inktomisearch getting stuck on our
> > ord/basket.html page.
> >
> > I initially stopped it by adding an entry to robots.txt for
> > /cgi-bin/cartname/ord/basket.html and this pushed it off the page.
> >
> > I then thought orders were reduced and removed the entry from
> > robots.txt.  Inktomisearch came back and became stuck on the page
again.
> >
> > I upgraded from 4.8.9 to 5.3 and again it is still getting stuck but
no
> > session are generated now no I am not running out of disk space
anymore!
> >
> > Last month I believe it generated at least an extra 18Gb of traffic!
> >
> > This additional traffic has caused a few high traffic problems with
> > failed e-mail and pgp failures also.
> >
> > We have removed all entries from robots.txt at the moment.
> >
> > Is there any changes we can make?
> 
> First how do you mean stuck ? Which parameters uses Inktomi for this
> page ?
> 
> Bye
> 	Racke
> 
Hi Racke

This is about 10-15 sec of my usertrack log.

20041026 nsession:inktomisearch.com lj1343.inktomisearch.com 1098749487
VIEWPAGE=ord/basket
20041026 nsession:inktomisearch.com lj1221.inktomisearch.com 1098749490
VIEWPAGE=ord/basket
20041026 nsession:inktomisearch.com lj1221.inktomisearch.com 1098749490
VIEWPAGE=ord/basket
20041026 nsession:inktomisearch.com lj1105.inktomisearch.com 1098749492
VIEWPAGE=ord/basket
20041026 nsession:inktomisearch.com lj1221.inktomisearch.com 1098749493
VIEWPAGE=ord/basket
20041026 nsession:inktomisearch.com lj1221.inktomisearch.com 1098749494
VIEWPAGE=ord/basket
20041026 nsession:inktomisearch.com lj1221.inktomisearch.com 1098749494
VIEWPAGE=ord/basket
20041026 nsession:inktomisearch.com lj1105.inktomisearch.com 1098749495
VIEWPAGE=ord/basket
20041026 nsession:inktomisearch.com lj1221.inktomisearch.com 1098749496
VIEWPAGE=ord/basket
20041026 nsession:inktomisearch.com lj1154.inktomisearch.com 1098749497
VIEWPAGE=ord/basket
20041026 nsession:inktomisearch.com lj1268.inktomisearch.com 1098749499
VIEWPAGE=ord/basket

And this is from Apache access log.

lj1244.inktomisearch.com - - [26/Oct/2004:10:16:45 +1000] "GET
/cgi-bin/mapshop/ord/basket.html HTTP/1.0" 302 157
lj1090.inktomisearch.com - - [26/Oct/2004:10:16:46 +1000] "GET
/cgi-bin/mapshop/ord/basket.html HTTP/1.0" 302 157
lj1249.inktomisearch.com - - [26/Oct/2004:10:16:46 +1000] "GET
/cgi-bin/mapshop/ord/basket.html HTTP/1.0" 302 157
lj1191.inktomisearch.com - - [26/Oct/2004:10:16:47 +1000] "GET
/cgi-bin/mapshop/ord/basket.html HTTP/1.0" 302 157
lj1244.inktomisearch.com - - [26/Oct/2004:10:16:48 +1000] "GET
/cgi-bin/mapshop/ord/basket.html HTTP/1.0" 302 157
lj1090.inktomisearch.com - - [26/Oct/2004:10:16:49 +1000] "GET
/cgi-bin/mapshop/ord/basket.html HTTP/1.0" 302 157

So there are many hits by inktomisearch on this one page.  We didn't
have a problem with Inktomisearh until recently.

Looking at Webalizer stats it has ord/basket as highest entry and
highest exit pages by a long long long way.  But highest traffic is
actually the cartname/scan page.

Thank you
Andrew Rich