[ic] 'Unable to send mail' - ongoing issue

[Ed LaFrance (New Media LLC)]

At 02:33 PM 1/4/2005, you wrote:

>On Tue, 04 Jan 2005 14:03:01 -0800
>Ed LaFrance <Ed.LaFrance at newmediaems.com> wrote:
>
> > Hi Listees -
> >
> > I've just started working on a new client's system, and I see they are
> > plagued with a problem that I have observed on a myriad of other
> > installations. Namely, various emails sent by Interchange occasionally do
> > not go out. The failed sends can be found in the catalog error log,
> > preceded by the string 'Unable to send mail using (sendmail or 
> similar)'. I
> > have seen order reports, customer receipts, contact messages and more 
> email
> > types fail in this manner, sent by both email UserTags and Interchange's
> > internal mailing routines. I've seen this on Red Hat, Debian, FreeBSD, and
> > Solaris systems - maybe more, but those are the ones that come to mind. In
> > all cases, the systems have plenty of available RAM, disk space and CPU
> > resources.
>
>Some questions on this:
>
>- which MTA is used on these systems ?

qmail and sendmail.


>- any error message in the logs of the MTA ?

No, it never gets that far.


>- DNS problems ?

Seems unlikely.

- Ed


>Thanks
>         Racke
>
>
>
>--
>LinuXia Systems => http://www.linuxia.de/
>Expert Interchange Consulting and System Administration
>ICDEVGROUP => http://www.icdevgroup.org/
>Interchange Development Team
>
>_______________________________________________
>interchange-users mailing list
>interchange-users at icdevgroup.org
>http://www.icdevgroup.org/mailman/listinfo/interchange-users

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New Media LLC                 Technology Solutions for Business
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