[ic] Items Options update in Admin UI fails silently - new error
message
Hillary Corney
zen71001 at zen.co.uk
Wed Nov 2 17:50:51 EST 2005
Hi Nigel,
Sorry you are having problems too. I have at least at last managed to
get an error message which might help point someone better at SQL
than me in the right direction:
table options: set_slice error as called by Vend::Interpolate:
DBD::mysql::st execute failed: You have an error in your SQL syntax
near 'WHERE code = '00025'' at line 1 at /usr/local/interchange/lib/
Vend/Table/DBI.pm line 1251. query was:update options SET WHERE code
= '00025' values were:''
This appeared in the browser when attempting to click the radio
button to insert an option into a new item on a new catalog.
Interestingly the option to use old 4.8 options did not appear in the
radio buttons list so something was detecting the fact that this
catalog was new.
I am now looking at /usr/local/interchange/lib/Vend/Table/DBI.pm line
1251 for clues as unfortunately options are an essential part of this
catalog as is a working Admin UI
Cheers
Hillary
On 2 Nov 2005, at 9:06 pm, Nigel Titley wrote:
> Hillary Corney wrote:
>
>
>> Hi all,
>>
>> Debian Woody non-threaded perl
>>
>> When I upgraded from 4.8 to 5.2 I lost all the options in the
>> product Items list even the options column disappeared.
>>
>> Tying to recover the situation is proving very frustrating :-(
>>
>> I have searched the FAQ's and this list without finding any
>> useful info except that I was using the Admin UI as intended.
>>
>> The options TAB brings up a menu which has radio buttons for
>>
>> None
>> Matrix
>> old 4.8 options
>> simple
>>
>> Update
>>
>> selecting any of these buttons and clicking update has no effect
>> the form blinks and reappears with the same radio buttons with
>> "None" selected
>>
>> There are no errors in any of the the logs at all,
>>
>> The only thing that has happened is the options column has
>> appeared in the items list with every option for every item set
>> at none and clicking it brings you back to the failing options
>> update page.
>>
>> Can anyone suggest what I should look for as I cannot see where
>> the problem lies.
>>
>>
> I have similar problems, reported in this list some 4 weeks ago. I
> have not managed to fix the problem, and eventually in desperation
> reworked my site not to use options. I likewise got no errors in
> any log. I'm pleased to see someone else getting the same problem,
> as I thought I was going mad.
>
> I too would welcome suggestions.
>
> Nigel
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