[ic] Interchange server is unavailable

Kevin Walsh kevin at cursor.biz
Mon May 29 06:37:42 EDT 2006


"Music" <music at labyrinth.net.au> wrote:
> >I performed a new installation of Interchange on Centos with apache
> > server and new installation of perl. Ran Interchange makecat and set up
> > catalog with mysql.  Everything seems to go fine. On restart of
> > Interchange I get this message:
> > [root at localhost ~]# interchange restart
> > Low traffic settings.
> > Calling UI......UI is loaded...
> > Interchange V5.5.0-200605230658
> > Running with new signals, external programs could be unreliable.
> > Re-run with environment variable PERL_SIGNALS set to "unsafe" to change
> > this.
> > Configuring catalog store...Using MySQL,
> > DSN=dbi:mysql:test_store...done.
> > The Interchange server is already running (process id 10151)
> > 
> > But when I go to the web page I get this message:
> > We're sorry, the Interchange server is unavailable...
> > We are out of service or may be experiencing high system demand. Please
> > try again soon. 
> 
> Edit this file: /path/to/interchange/bin/interchange
> and make the second line read:
> $ENV{PERL_SIGNALS} = "unsafe"; 
>
No - don't do that;  Put PERL_SIGNALS=unsafe in your environment
before you start Interchange, or start/restart using the following:

    su ic_username -c "PERL_SIGNALS=unsafe /path/to/bin/interchange --restart"

Although it's good to set PERL_SIGNALS, having it unset is unlikely to
be the cause of the problem here.  The problem could be almost anything
so check the error.log files for suspects.

The problem may not even necessarily be in the Interchange core or
installation.  The problem could be in the Apache setup or with CGI
permissions etc.  Check all of the log files for clues.

-- 
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