[ic] Mailing List on Interchange

[Kathleen Lee]

Hi,

> We have a website that use interchange.  We are trying to send a mass
email
> to our customers.
> When I click on the mailing list button on the customer link on our
> interchange, I do not see the send button at the bottom of the page.  What
I
> see at the bottom of the page are preview email button, download mail
batch
> button, and one message in parenthesis (too many matches to send
directly).
> I saw the demo of interchange user and it has the send button on mailing
> list.
> We use interchange 5.0.0. that was upgraded from old interchange.
> How come I do not have the send button?  How do I create the send button?
Is
> it easy to create the send button?  Is there an easy way to send mass
email
> without using interchange? Please help.
>
> Thank you very much.

in your interchange application root is a file:
lib/UI/pages/admin/customer_mailing.html

this page has an 'if' statement which checks the amount of people that would
be receiving the mailing and if it's more than your setting of
MAILING_MAX_DIRECT  (and if this is not set, more than 50) then it will show
you the message "(too many matches to send directly)"

If you are using the IC admin you can change the MAILING_MAX_DIRECT this
way:
 - login to admin
 - click 'Administration' tab
 - click 'Mailings'
 - click 'MAILINGS_MAX_DIRECT'
 - change the preference value
 - click 'Ok'
 - click 'Apply changes'

that should do the trick .. And if the variable does not exist you will have
to create it.

I have never used the mailing functionality of IC, and if you haven't either
I'd suggest you first do some tests instead of attempting a first mailing
blast to thousands of people.

CU,

Gert------------------------------------------------------------------------
-----Thanks Gert,I see that we just allowed up to 50, but the problem is we
cannot change the setting becausewe don't have 'Mailings' in our
'Administration' tab.How do I create 'Mailings' in our 'Administration'
tab.Is this 'Mailings' called a variable?  Is it easy to create the
variable?  Can anybody create this variable including a person who does not
know about programming?Thank You.L&B Creations
Atlanta Apparel Mart
250 Spring St. NW. 6E321 & 6N311
Atlanta, GA 30303
ph: 404-222-0296,  (800)444-8976
fax: 404-681-2749
www.lbcreations.net