[ic] Robots

[Mathew Jones]

There was a post about this issue back in June:

http://www.icdevgroup.org/pipermail/interchange-users/2009-June/050621.html

We had the same thing happen with some of our clients. Seemed to be IE with latest Ask Toolbar.

Mat


Ron Phipps wrote:
> Stefan Hornburg (Racke) wrote:
>> Hello, Interchange enthusiasts!
>>
>> Today I got a report about a customer who wasn't able to order in an
>> Interchange store.
>>
>> It turned out that the user had the Ask toolbar installed and the 
>> robots.cfg
>> wasn't up-to-date, so the session was dropped.
>>
>> You probably agree with me that preventing orders is really a
>> bad thing.
>>
>> Recognition of robots by examining the UserAgent string is of course 
>> error
>> prone and false positives are possible.
>>
>> Robots who successfully login to an Interchange store are unlikely to 
>> exist.
>> In this case Interchange should loudly scream into the logfiles about 
>> that
>> and leave an useful error message for the user.
>>
>> Also Kevin Walsh used to manage the default settings in robots.cfg, 
>> but he
>> is not available anymore. Anyone else who would manage this task?
>>
>> Regards
>>          Racke
>>
> 
> Racke,
> 
> Do you happen to know what browser and version was installed along with 
> the Ask toolbar and how the UserAgent came across that caused the 
> session to be dropped?  We are seeing session dropping periodically and 
> this could be the cause.
> 
> Thanks,
>