[ic] orderline.db / transaction.db / ascii copy
Glenn McCalley
glenn at bnetmd.net
Mon Nov 8 14:44:11 UTC 2010
Good Morning.
We log an ascii copy of all orders to a library "orders" using the
etc/report format. It appears that we are getting orders completed and
logged to the orders library without having them logged to the
transactions.db and the orderline.db. I can't seem to identify a common
factor, just happens from time to time. The customer does get their receipt
online and their email order copy.
Are there legitimate circumstances under which this can happen, or does
anyone know the error conditions that would cause this? Debug log for the 2
orders I have researched look good, payment OK etc.
Thanks!
Glenn.
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