[ic] Email Server

[Erik Prabowo]

On Thu, Sep 09, 2021 at 02:50:13PM +0000, Mihai Dan wrote:
> Hello,
> 
> I'm getting complaints from customers that they are not receiving emails going out of Interchange (receipts, reminders, etc.), because they are instead ending up in their spam folder. Has anyone dealt with something like this before? Is it the contents of the emails I am sending or something to do with the email server?
> 
> I am not too familiar with how Interchange serves emails, so being pointed in any direction would be very helpful. Thank you in advance!

Hello.

I've dealt with something like this before.  The problem was solved by
connecting my mail server (Sendmail, in this case) to an external SMTP
service, such as SendGrid, as to avoid sending with a non whitelisted IP
address.  So, in my case, it wasn't Interchange's fault.

Regards

Erik