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Re: [mv] order problem
****** message to minivend-users from Ryan Hertz <rhertz@gyb.baits.com> ******
At 05:17 PM 1/14/2000 , you wrote:
>****** message to minivend-users from Tommy Turner
><tommy@cactus-web.com> ******
>
>
>I have a customer with 3 different stores up.
>One store works fine in terms of placing orders.
>
>Her 2 newest stores will not let you place an order.
>
>The first one just keeps returning you to the checkout page even though
>all the billing information is entered.
I've heard these problems on the list before -- many things could
cause it. Check the error.logs for the particular catalog AND the minivend
error.log. If a PGP encryption fails (for any reason) it will result in a
credit card failure. Of course, it is also possible that an error exists
in the page.
>The second one generates the following message upon placing the order via
>the checkout page:
>
> We need to have some fields entered to be able to process your order.
> Please go back and fill out the information.
>
> Problem:
>
> Card: No format check routine for '(visa)'
>
>I cannot find any differences in the checkout.html pages (aside from stuff
>like background color and font)
>
>Does any one have any ideas?
>
>Tommy Turner
>Cactus Custom Computers
>http://www.coredump.net
>http://www.cactus-web.com
>
>
>-
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Ryan Hertz tel 800-645-BAIT
Webmaster fax 520-645-2588
Advertising Director http://www.insideline.net
Gary Yamamoto Custom Baits, Inc. http://www.yamamoto.baits.com
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