[Date Prev][Date Next][Thread Prev][Thread Next][Minivend by date
][Minivend by thread
]
Re: [mv] Checkout weirdness...
****** message to minivend-users from Ryan Hertz <rhertz@gyb.baits.com> ******
At 09:55 AM 6/1/00 , you wrote:
>****** message to minivend-users from Eric Paul
><epaul@spellbook.net> ******
>
>Warning before I even start describing the problem... This is all
>customer anecdotal. I cannot find any corroborating evidence in my error
>logs and I cannot make the problem happen myself. I am not certain that
>this is really happening...
Ditto for me.
>That said, one of my clients has been receiving a number of emails from
>people complaining that they cannot checkout from their site. Their
>current system is running MV-3.14 on a system running Red Hat Secure
>Server with a Thawte cert. (Apache/1.3.9 (Unix) Red-Hat-Secure/3.1
>mod_ssl/2.4.5 OpenSSL/0.9.4) The one end-user who has ever replied to my
>emails asking for more info has told me they are running MSIE 5.5, and
>when they click on checkout, they get a "Standard IE 5.5 server time-out
>error." My secure server is the same box, with the same IP as the
>standard web server. I only encrypt the checkout page to save time and
>load on the server. I cannot reproduce this error, every time I try to do
>a checkout (either locally or over dialup) it works fine. The shop takes
>orders daily, so this problem is not affecting everyone. The only weird
>thing that I can find in my minivend error log (and I don't know that this
>is related...) is a lot of entries like this:
Take a look in your SSL error logs? I'm not an encryption or SSL
expert, but I do get strange errors. I've been told by customers that IE
fails when hitting checkout. It also appears to only be a very narrow
version history of IE.
I have been unable to reproduce the problem, as well...
>ppp-207-214-187-223.anhm01.pacbell.net sKUjqvbJ:pacbell.net -
>[30/May/2000:23:49:19 -0400] starfire /cgi-bin/starfire/process Difficulty
>interacting with browser: Variable '' not passed from form
>
>I know I haven't given you a lot to go on, but I've given you all I have
>and I'm stumped... Has anyone else had a similar problem?
>
>Eric
>---
>Eric Paul
>SpellBook Systems
>http://www.spellbook.net
>-
>To unsubscribe from the list, DO NOT REPLY to this message. Instead, send
>email with 'UNSUBSCRIBE minivend-users' in the body to Majordomo@minivend.com.
>Archive of past messages: http://www.minivend.com/minivend/minivend-list
Ryan Hertz tel 800-645-BAIT
Webmaster fax 520-645-2588
Advertising Director http://yamamoto.baits.com
Gary Yamamoto Custom Baits, Inc. http://www.insideline.net
-
To unsubscribe from the list, DO NOT REPLY to this message. Instead, send
email with 'UNSUBSCRIBE minivend-users' in the body to Majordomo@minivend.com.
Archive of past messages: http://www.minivend.com/minivend/minivend-list
