Re: [mv] last try, internal server error friendly request for help

[Frank Miedreich <miedreich@acm.org>]

******    message to minivend-users from Frank Miedreich <miedreich@acm.org>     ******

>******    message to minivend-users from "Casper" <casper@mebo.nl>     ******
>
>Hi,
>
>I've tried to get an answer for several times now, so this is my last try...
>My questions seems to be really complicated orso cause no one is able to
>answer them and help me with my problems. I'll try to be very clear now,
>provide you all with some more information and i really hope that it
>helps...
>
>Ok, the minivend server is finally running, i don't get the error message of
>'page not found' anymore so that's history, the following problem has
>occured, when i follow a link on the main page like 'products'
>(browse1.html) i get a 500 internal server error, the file permissions of
>the cgi files are 755 when i chmod 4755 i still get the same error chmod u+s
>doesn't do it either
>
>in the error log (wich stopped working a while ago) it says:
>
... [errorlog deleted]
>
>
>I don't know where the usertags should be located but they are now in the
>'mvend/usertag' directory
>
>the file permissions of the usertags are all 644 (unchanged)
>
>should the usertags be in the 'catalogs/test' directory ?
>
>I've made a new catalog named simple and i still get the same error, maybe
>nice to know is that i don't get one single error when making the catalog,
>i've tried compiling the links, but they already were compiled so....
>
>

The usertags should be located in a directory you specify in 
minivend.cfg. From your very own file minivend.cfg:
>
>#### Now including individual usertag files
>
>#include usertag/*
>#include compat/*
>

If the require directives in your catalog.cfg fail, then these 
usertags were not defined at minivend server startup. If you have 
moved/copied these files to one of the directories after you started 
minivend, you will need to reconfigure/restart the minivend server 
for these files to be read. Reconfiguring/reloading the catalog is 
not enough in this case.

Depending on your setup, the intro page of your catalog will probably 
not use mv at all. The first minivend generated page you access, e.g. 
browse1, will fail as your catalog did not succeed on reconfiguration.
>
>
>I'm on a virtual server and they're are runnig the latest version of perl
>
>i really hope this is enough information, if not, please let me know what
>else i should look at
>

You are looking at the right things. An additional source of info in 
case of a 500 error are the webserver logs. If a perl script dies 
there is usually some kind of error message in the log. Not 
necessarily easy to understand though.

>
>thanks in advance
>
>Casper Mekel
>

Good luck
-- 
Frank Miedreich
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