[ic] The Interchange-Users Owners' Club

AddAction New Media interchange-users@interchange.redhat.com
Mon Dec 17 11:05:01 2001


When I started with Interchange, I would first search the Docs and then the
list. After sometimes searching with different words and browsing through
page after page it would give me bits and pieces but not the answer.

Sometimes it would help if the question on the list is answered with the
correct search terms or a hint towards the applicable section in the Docs.

Some questions and answers should be put into a FAQ. That would make the
DOCs much better, especially for questions that are related to Interchange
program, such as Encryption.

Anton


-----Original Message-----
From: interchange-users-admin@interchange.redhat.com
[mailto:interchange-users-admin@interchange.redhat.com]On Behalf Of
Jason Kohles
Sent: Monday, December 17, 2001 10:36 AM
To: interchange-users@interchange.redhat.com
Subject: Re: [ic] The Interchange-Users Owners' Club


On Mon, Dec 17, 2001 at 09:28:10AM -0500, AddAction New Media wrote:
> It is a pity that some people on this list that know a lot about
Interchange
> only like to answer the "interesting" questions and not those that are
> simple (at least for them). Doing a search does not always bring the right
> answer, even if it has been asked and answered many times, because it
might
> be in bits and pieces. And then someone with a simple question might get
> frustrated that nobody answers that question.
>
After you've answered the same question a few dozen times, you start to
think
that maybe people should check the archives first.  Call me crazy, but what
is
the incentive for someone who knows the answer to spend 10 minutes typing it
up if the person asking the question isn't even willing to spend that long
typing a few words into the search box on the developer website?

--
Jason Kohles                                 jkohles@redhat.com
Senior System Architect                      (703)786-8036 (cellular)
Red Hat Professional Consulting              (703)456-2940 (office)
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