[ic] The Interchange-Users Owners' Club

Mon Dec 17 11:25:00 2001

The voice of reason and experience speaks!

On Mon, 17 Dec 2001, AddAction New Media wrote:

> When I started with Interchange, I would first search the Docs and then the
> list. After sometimes searching with different words and browsing through
> page after page it would give me bits and pieces but not the answer.
> 
> Sometimes it would help if the question on the list is answered with the
> correct search terms or a hint towards the applicable section in the Docs.
> 
> Some questions and answers should be put into a FAQ. That would make the
> DOCs much better, especially for questions that are related to Interchange
> program, such as Encryption.
> 
> Anton
> 
> 
> -----Original Message-----
> From: interchange-users-admin@interchange.redhat.com
> [mailto:interchange-users-admin@interchange.redhat.com]On Behalf Of
> Jason Kohles
> Sent: Monday, December 17, 2001 10:36 AM
> To: interchange-users@interchange.redhat.com
> Subject: Re: [ic] The Interchange-Users Owners' Club
> 
> 
> On Mon, Dec 17, 2001 at 09:28:10AM -0500, AddAction New Media wrote:
> > It is a pity that some people on this list that know a lot about
> Interchange
> > only like to answer the "interesting" questions and not those that are
> > simple (at least for them). Doing a search does not always bring the right
> > answer, even if it has been asked and answered many times, because it
> might
> > be in bits and pieces. And then someone with a simple question might get
> > frustrated that nobody answers that question.
> >
> After you've answered the same question a few dozen times, you start to
> think
> that maybe people should check the archives first.  Call me crazy, but what
> is
> the incentive for someone who knows the answer to spend 10 minutes typing it
> up if the person asking the question isn't even willing to spend that long
> typing a few words into the search box on the developer website?
> 
> --
> Jason Kohles                                 jkohles@redhat.com
> Senior System Architect                      (703)786-8036 (cellular)
> Red Hat Professional Consulting              (703)456-2940 (office)
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> 
> 
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> 

-- 
--------------------
Timothy Burt
Internet Specialist