[ic] Checkout doesn't work?

Kyle Cook interchange-users@lists.akopia.com
Sun Jul 15 03:04:00 2001


At 11:22 PM 7/14/01, you wrote:
>I'm running 4.6.5 and began getting this error
>yesterday but cannot figure it out and cannot find it
>in the archives.
>
>When I click on the place order button on the checkout
>page, it just returns to the checkout page.  It
>doesn't add the order to the order directory, it
>doesn't send me my copy of the order, it doesn't send
>the customer their copy of the order.  All contents
>are still in the cart and every field is filled in.  I
>tested this several times with different information
>(all of which worked fine before) and experienced the
>same problem with all.  I also tried it with the user
>logged in and logged out; no difference.  It shouldn't
>be the secure server problem because its on the same
>server and I have not made any changes to the secure
>server settings.  The only other idea I had was that
>it may have been caused when I uploaded new
>order.number and username.counter files (to bring it
>up to our current order number) but the permissions
>are correct and they are identical except for the
>altered number.  I also tried changing them back to
>the old numbers but it didn't do any good.
>
>Please help, this is the last part of a problem that I
>have been working on for over a week!?
>
>Thanks,
>Jason

Jason,

Are you sure that you did not make any changes to the checkout page itself.
Sometimes this type of behavior (at least in older versions) can occur if the
"action" (mv_click,mv_todo,...?) is missing or set incorrectly.

Kyle (KC)