[ic] unable to display page errors

[Jim Balcom]

On Tue, 2 Oct 2001, Tim Watts wrote:

TW>>We're running interchange 4.6.5 on a unix shared server. We constantly get
TW>>feedback from customers that say that get the generic browser error "Unable
TW>>to display page" or "URL error, unable to locate site." These are errors
TW>>generated in the browser, they are not interchange errors. They pop up
TW>>INSTANTLY when  the submit button is clicked on various forms throught the
TW>>site. If you hit the back button from these error pages and try again, it
TW>>ALWAYS works the second time. It seems to be only associated with
TW>>interchange, because we never have these problems with any other pages in
TW>>the site. Anyone have a clue or a solution to this puzzle??? I know we are
TW>>losing sales, but we can't locate the source of the problem.
TW>>Thanks greatly for any help.

Sounds maybe like a hiccup in your DNS connection.

-= Jim =-

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