[ic] Frustrated with IC 4.8

Leon Leslie interchange-users@interchange.redhat.com
Mon Sep 17 19:00:01 2001


True.....

----Original Message-----
   >From:     	"Nick Robertshaw" <bignick@paraglyph.com>
   >To:         	"interchange-users@interchange.redhat.com"
<interchange-users@interchange.redhat.com>
   >Cc:
   >Bcc:
   >Subj:     	Re: [ic] Frustrated with IC 4.8
   >Type:     	IPM.Note
   >Sent:    	Monday, September 17, 2001 8:24 AM
   >
   >IC 4.8 is 'a stable program that works as intended'
   >
   >It is representative of open source software generally in that:
   >
   >* Documentation is terse, sometimes incomplete, and sometimes oriented
to
   >the programmer or technically savvy reader
   >
   >* Code and features are highly evolved
   >
   >* Installation can be a bitch
   >
   >* The user's investment is not in cash, but in the time taken to
understand
   >how to install and configure the system (and initially in discovering
how to
   >understand how to understand).
   >
   >* Support comes from people who are not obliged to give it
   >
   >You are, indeed, not the only one experiencing frustration. But there
are
   >also many, many people who have succeeded at what you seem to be failing
at.
   >The difference might be hardware or software but is more likely to be
   >expertise or persistence.
   >
   >Some, no doubt, are more suited to shrink-wrapped packages from the
Black
   >Prince of Redmond.
   >
   >So, rather than venting and causing everyone to become pissed off or
just
   >ignore you, try and deal with each of your problems by searching the
   >documentation, and the archives of this forum. Then perhaps, pose a
   >succinctly cast and specific question with sufficient details of your
   >configuration and environment and you might get a useful answer.
   >
   >
   >--
   >Nick Robertshaw
   >
   >As the hectic pace of life rushes you along,
   >Remember to set aside a few minutes each day.
   >At the end of the year,
   >You'll have a couple of days saved up!
   >
   >
   >----------
   >>From: "Kat Turner" <ronzokat@hotmail.com>
   >>To: interchange-users@interchange.redhat.com
   >>Subject: [ic] Frustrated with IC 4.8
   >>Date: Mon, Sep 17, 2001, 6:24 AM
   >>
   >
   >> How is it that IC 4.8 can have so many great features and be so ill
behaved
   >> in implamenting them? What I mean by this is IC 4.8 seems to have
everything
   >> you could think of to put on a wish list for an online store and then
some.
   >> But when it comes to using the Administration interface to setup the
store
   >> it is contrary as hell. The changes that I make either give unexpected
   >> results or have no effect at all. The help file included seems to be
an
   >> after thought that only makes one want a real help file. I find it
next to
   >> useless. The documentation on the Redhat web site is not much better.
The
   >> wizard that was intended to be used for quick setup seems to have a
mind of
   >> it's own.
   >>
   >> If I am the only one that is having problems with grasping how to use
IC
   >> then it won't hurt my feelings at all for you to tell me how stupid I
am and
   >> for you to point out what I am doing wrong. I would really like to get
IC to
   >> perform the way a program if this caliber should. I am use to stable
   >> programs that work as intended. If this is the type of program that
stems
   >> from the open source code theory of designing software then it seems
to be a
   >> step backwards.
   >> Just my $.02 worth.
   >> KAT
   >>
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