[ic] page unavailable - when clicking checkout.

Barry Treahy, Jr. interchange-users@icdevgroup.org
Mon Aug 19 11:35:00 2002


Steve Graham wrote:

> Hello,
>
> I have a customer using AOL, and they tried placing an order on a
> IC 4.8.5 based foundation catalog. They have IE 5.0 browser, and 
> Netscape 4.5 browsers as a test.
> They add and item to the cart, and click on check-out which proceeds 
> to the secure pages, and they get page unavailable. 

Hi Steve,

I do not know if this is related at all, but we installed HTTP AV 
proxies and have found that in many sites, it messes with the content to 
the point that the transactions are lost, much like what you are 
referring too...  

Can one presume that any proxy, caching, AV, content filtering, is going 
to potentially create these types of problems?  If so, are there general 
'work-arounds' that IC could utlitize?

Barry

-- 

Barry Treahy, Jr  *  Midwest Microwave  *  Vice President & CIO 

E-mail: Treahy@mmaz.com * Phone: 480/314-1320 * FAX: 480/661-7028