[ic] page unavailable - when clicking checkout.

[Ed LaFrance]

At 02:10 PM 8/19/2002 +0000, you wrote:

>Hello,
>
>I have a customer using AOL, and they tried placing an order on a
>IC 4.8.5 based foundation catalog. They have IE 5.0 browser, and Netscape 
>4.5 browsers as a test.
>They add and item to the cart, and click on check-out which proceeds to 
>the secure pages, and they get page unavailable.
>
>
>I have these liines in my apache httpd.conf:
>
>BrowserMatch "Mozilla/2" nokeepalive
>BrowserMatch ".*MSIE.*;" nokeepalive downgrade-1.0 force-response-1.0
>
>SetEnvIf User-Agent ".*MSIE.*" nokeepalive ssl-unclean-shutdown 
>downgrade-1.0 force-response-1.0
>
>and added these lines recently....
>
>SSLProtocol all -SSLv3
>SSLCipherSuite 
>!EXP1024-RC4-SHA:!EXP1024-DES-CBC-SHA:ALL:!ADH:!EXP56:RC4+RSA:+HIGH:+MEDIUM:+LOW:+SSLv2:+EXP:+eNULL
>
>the above lines removed many (104) errors in my error_log file, but does 
>not fix this problem....
>
>Is the client loosing the session? I know aol uses mutliple caching 
>servers....
>
>[snip]

Try adding another BrowserMatch line, like the one for MSIE, but with 
".*AOL.*" as the match string. I know that AOL's invocation of the IE 
browser engine does include AOL in its user-agent string. I'm not sure if 
it also says MSIE...

BTW, the SetEnvIf and BrowserMatch lines for the MSIE kludge are redundant, 
they both are addressing the same issue. I can't speak to the merits of one 
over the other, but you only need one of the two, not both. the SetEnvIf 
line requires the setenvif Apache module to work, so that would be the one 
to remove if you don't have or use that module.

- Ed L.



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